Kamryn Dodson
Rialto,CA
Summary
Customer Service Representative with over two years' experience delivering high quality support in fast-paced, client facing environments, Skilled in front desk operations, appointment scheduling, billing support, and issue resolution across in-person, phone, and online channels, known for professionalism reliability and the ability to manage multiple responsibilities while maintaining excellent customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk / Customer service representative
BABS Electrical
Carson, Ca
05.2022 - 10.2025
- Provided daily front desk and customer service support, handling high volumes of in-person and phone inquiries.
- Resolved customer issues efficiently contributing to improved satisfaction.
- Scheduled appointments and coordinated calendars to ensure smooth daily operations.
- Assisted customers with billing questions, account updates, and payment follow-ups.
- Maintained accurate records through consistent data entry and account documentation.
- Supported onboarding by helping train new team members on service standards and procedures.
Education
Esthetician Certificate - undefined
CEN Beauty Academy
Riverside, Ca01.2024
Coursework - undefined
West Los Angeles College
Culver City, CA01.2018
High School Diploma - undefined
Summit High School
Fontana, CA01.2018
Skills
- Customer service & Client Support
- Front Desk operations
- Appointment scheduling
- Phone, Email, & Online communication
- Billing, collections &account support
- Time management & Multitasking
Timeline
Front Desk / Customer service representative
BABS Electrical
05.2022 - 10.2025
Esthetician Certificate - undefined
CEN Beauty Academy
Coursework - undefined
West Los Angeles College
High School Diploma - undefined
Summit High School