KAMRYN GOTTSCHALL
Stonehouse at Chaffee Crossing
Gilbert
11
years of professional experience
Event Coordinator with 10+ years of experience in delivering exceptional client satisfaction and seamless event execution. Excels in team management, customer service, and innovative problem-solving, ensuring optimal use of resources and enhanced operational efficiency. Passionate about creating memorable experiences through strategic collaboration and innovative solutions, while continuously driving company development and advocacy.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Work History
Server / Bartender
1 Year 3 Months- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed food and beverage orders efficiently, utilizing POS system to process transactions accurately.
- Collaborated with kitchen staff to coordinate timely meal preparations and maintain quality standards.
- Trained new servers on menu offerings, service protocols, and best practices for guest engagement.
- Oversaw dining area cleanliness and organization, promoting a welcoming atmosphere for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Event/Wedding Coordinator
10 Years 5 Months- Coordinated weddings/events, ensuring seamless execution and guest satisfaction.
- Managed warehouse logistics, optimizing space and inventory for event needs.
- Led setup and cleanup teams, maintaining high standards and efficiency.
- Organized venues, delivering memorable experiences and enhancing client trust.
- Coordinated logistics for over 100 events annually, achieving seamless execution and heightened client satisfaction ratings.
- Implemented new inventory management practices, reducing waste and ensuring availability of essential supplies for events.
- Analyzed customer feedback to refine service offerings, leading to noticeable improvements in client retention and satisfaction.
- Evaluated event performance metrics to enhance planning strategies, resulting in improved execution and elevated client satisfaction.
- Streamlined vendor coordination processes, ensuring timely deliveries and reducing logistical delays for over 100 annual events.
- Fostered strong relationships with clients and vendors, enhancing communication and trust, which contributed to repeat business.
- Implemented a digital event management platform, improving workflow efficiency and providing real-time updates for stakeholders.
- Oversaw on-site event management, supervising staff to deliver exceptional guest experiences.
- Mentored junior coordinators, fostering professional growth and enhancing team performance.
- Analyzed client feedback to refine service offerings and improve overall event quality.
- Oversaw setup and breakdown of wedding decorations and supplies.
- Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
- Coordinated all aspects of wedding ceremonies, including venue selection, catering arrangements, and entertainment options.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
- Worked closely with clients to develop personalized wedding plan that fit within budget.
- Organized logistics and prioritized tasks for small to large-scale weddings.
- Provided exceptional customer service throughout the entire planning process, addressing any concerns promptly and professionally.
Lead Coordinator /Event Setup Tear Down
2 Years- Managed events ensuring seamless execution and client satisfaction.
- Supervised staff, coordinating setup and teardown efficiently.
- Ensured smooth transitions between events, optimizing venue use.
- Addressed client needs promptly, enhancing event experiences.
- Implemented effective solutions for event challenges, boosting success.
- Maintained detailed event schedules and checklists, significantly reducing setup errors and enhancing operational efficiency.
- Fostered strong relationships with vendors and team members, streamlining communication and improving project timelines.
- Implemented new inventory tracking systems for event materials, resulting in reduced waste and improved resource allocation.
- Passionate about creating memorable experiences, leveraging creativity and teamwork to exceed client expectations.
- Developed and implemented strategic plans for resource allocation and team management.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Analyzed operational procedures, identifying areas for improvement to increase efficiency.
- Facilitated training sessions on best practices in coordination techniques for improved team effectiveness.
Facilities Department
5 Months- Maintained sports facilities, ensuring operational readiness and safety.
- Installed and repaired water stations, enhancing hydration access for athletes.
- Addressed irrigation and fence issues promptly, minimizing downtime.
- Repaired nets and turf, improving field conditions for optimal play.
- Collaborated on facility upgrades, contributing to enhanced user experience.
- Built all benches around site
- Conducted thorough inspections of facilities to identify maintenance needs, leading to timely repairs and improved safety standards.
- Conducted regular inspections of facilities to spot maintenance needs, resulting in timely repairs that elevated safety standards and operational efficiency.
- Partnered with team members on facility upgrades, enhancing user experience and ensuring that all improvements met athlete needs.
- Developed a proactive maintenance approach, addressing potential issues before they escalated, contributing to substantial improvements in facility reliability.
- Fostered a positive environment by mentoring new staff on maintenance protocols, enhancing teamwork and operational knowledge.
Lead Landscaper
8 Months- Led a team in maintaining residential and commercial landscapes with precision and care.
- Enhanced property aesthetics through strategic trimming, edging, and turf installations.
- Utilized problem-solving skills to identify and address irrigation system issues promptly.
- Collaborated with team to ensure all landscaping tasks met client expectations and standards.
- Achieved measurable improvements in client satisfaction through consistent service quality.
- Coordinated with clients to understand their vision, ensuring tailored solutions that met expectations and improved project outcomes.
- Maintained accurate project timelines and budgets, achieving on-time completion and minimizing unexpected costs.
Operations/Event Setup
8 Months- Set up 35 volleyball nets daily, ensuring event readiness and efficiency.
- Coordinated setup for high-profile events, including Special Olympics, enhancing venue reputation.
- Managed basketball courts, soccer goals, and baseball fields for optimal event execution.
- Led a team in assembling stages and lighting, contributing to seamless event operations.
- Ensured precise field configurations, facilitating successful sporting and entertainment events.
- Coordinated event setups for athletic competitions, ensuring timely execution and enhancing participant experience.
- Collaborated with team members to streamline operations, fostering a positive work environment and improving team morale.
- Orchestrated event setups for major competitions, ensuring on-time execution and significantly enhancing participant satisfaction.
Lube Technician
1 Year 1 Month- Performed oil and filter changes, documenting any leaks and maintenance needs.
- Conducted vehicle diagnostics and communicated findings to customers.
- Ensured all lubrication points were serviced and checked rear differentials.
- Enhanced customer satisfaction by providing clear vehicle maintenance advice.
- Demonstrated technical expertise in routine vehicle maintenance tasks.
- Engaged with customers to explain maintenance needs, fostering trust and ensuring informed decision-making for vehicle care.
UPS Package Handler
4 Months- Organized and loaded packages into trucks efficiently, enhancing delivery speed and accuracy.
- Contributed to team efforts, ensuring timely dispatch and reducing loading errors.
- Utilized organizational skills to streamline package handling processes for improved workflow.
- Addressed loading challenges, optimizing space and reducing damage risks to packages.
- Facilitated smooth operations, resulting in improved customer satisfaction and service reliability.
- Demonstrated a strong work ethic and positive attitude, contributing to a motivated team environment and improved morale.
Education
High School Diploma - Entrepreneurship
Graduated with a honor medal chosen by one teacher from the school showing work ethic and hard work and tremendous growth
Skills
Event Planning (Expert)
Customer Service (Expert)
Team Management (Expert)
Warehouse Management (Expert)
Sales (Experienced)
Marketing (Skillful)
Problem Solving (Expert)
Organizational Skills (Expert)
Communication (Expert)
Mechanical Skills (Experienced)
Maintenance (Experienced)
Renovation (Experienced)
Food Service (Expert)
Banquet Coordination (Experienced)
Vehicle Maintenance (Experienced)
Strong work ethic
Exceptional customer service
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Cleanliness standards
Menu memorization
High volume dining
Service prioritization
Team collaboration
Sales expertise
Banquet coordination
Multitasking and organization
Shift management
Upselling techniques
Positive guest interactions
Positive and professional
Team member support
Team player
Warm and friendly
Adaptable and flexible
Cool under pressure
Excellent communication
Accomplishments
I built such strong relationships with so many guest enough to get 55, 5 star google reivews with my name connected to.
Timeline
Server / Bartender
Stonehouse at Chaffee Crossing
03.2025 - 06.2026Read More
Facilities Department
Arizona Athletic Ground
11.2024 - 04.2025Read More
Lead Landscaper
Higher ground landscaping
05.2024 - 01.2025Read More
Operations/Event Setup
Arizona Athletic Grounds
04.2024 - 12.2024Read More
Lead Coordinator /Event Setup Tear Down
Modern moments
08.2023 - 08.2025Read More
Lube Technician
Jiffy Lube
06.2019 - 07.2020Read More
UPS Package Handler
UPS
09.2018 - 01.2019Read More
Event/Wedding Coordinator
Lena’s flowers and gifts
05.2015 - 10.2025Read More
Desert Hills High School
High School Diploma from Entrepreneurship
Read More