Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Home Care Aide
Care-builders at Home East Bay
07.2023 - 04.2024
Clean house, take out trash, wash dishes
Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
Watering garden
Getting daily mail
Performed light housekeeping tasks as needed, creating a clean and comfortable environment for clients to thrive in.
Sales Representative
T-Mobile
03.2023 - 05.2023
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Unarmed Security Officer
Allied Universal Security Services
11.2021 - 04.2022
Completed full building and grounds patrols to spot and investigate concerns.
Directed guests around building and answered accessibility questions.
Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
Enhanced safety by conducting thorough and regular patrols of the premises.
Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
Team Member
Chipotle Restaurant
08.2021 - 11.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Maintenance Technician
Ashland Village Apartments
01.2018 - 12.2018
Ensured that the building was clean and presentable at all times