Dynamic and detail-oriented professional with extensive experience as a Personal Assistant at Cory Cooper, excelling in client communication and organization. Proven ability to manage household operations and vendor relations while delivering exceptional customer service. Skilled in pet care and adept at maintaining a clean and safe environment, ensuring client satisfaction.
* Household Management: Managed all aspects of household operations, including grocery shopping, dry cleaning, and coordinating home maintenance services (e.g., pest control, painting, construction).
* Vendor Relations: Liaised with external service providers, such as pest control, painters, and construction workers, to schedule appointments, obtain quotes, and ensure quality service delivery.
* Pet Care: Provided comprehensive care for the client's dog, including transportation to daycare and veterinary appointments, as well as personal boarding at my residence.
* Housekeeping: Maintained a clean and organized living environment through daily cleaning, laundry services, weekly trash removal, plant care, dishwashing, and regular pool maintenance.
Doggy Daycare Attendant | Goose Creek Pet Hospital
Summary:
A dedicated and compassionate Doggy Daycare Attendant responsible for providing exceptional care and supervision to dogs in daycare and boarding at Goose Creek Pet Hospital. Focused on ensuring a safe, clean, and stimulating environment while delivering outstanding customer service to pet owners.
Responsibilities:
* Client Communication: Answered phone calls and addressed client inquiries regarding daycare and boarding services, scheduling appointments, and occasionally assisting with hospital visit scheduling.
* Dog Supervision: Monitored dogs in daycare to ensure safe and appropriate play, provided fresh water, and administered meals according to owner instructions.
* Boarding Care: Managed the care of boarding dogs, including providing potty breaks, exercise, administering medications and food, and sending daily photo and update to owners.
* Health & Safety: Verified that all dogs met vaccination, flea/tick prevention, and fecal sample requirements prior to daycare or boarding admission.
* Appointment Confirmation: Confirmed upcoming appointments for dog visits and communicated any special instructions or requirements to the veterinary team.
* Grooming Services: Provided bathing and nail trimming services as requested by pet owners.
* Cleaning & Sanitation: Maintained a clean and sanitary environment by performing regular cleaning of daycare and boarding areas, including laundry, floor cleaning, and sanitizing dog bowls and beds.
* Documentation: Maintained accurate records of dog behavior, health, and administered medications.
HOTWORX Sales Associate
Summary:
A proactive and customer-focused Sales Associate responsible for providing exceptional service to HOTWORX members and prospective clients. Focused on promoting the benefits of infrared sauna workouts, managing client inquiries, and maintaining a clean and welcoming studio environment.
Responsibilities:
* Client Scheduling: Efficiently managed phone calls to schedule clients for workouts, answered inquiries, scheduled free trials, and processed membership cancellations.
* Studio Maintenance: Maintained a clean and organized studio environment by thoroughly cleaning bathrooms, saunas, the lobby floor, and the back office. Also responsible for laundry duties.
* Customer Engagement: Conducted walk-in tours of the infrared sauna gym, highlighting the unique benefits of HOTWORX workouts and addressing client questions.
* Sanitization: Ensured a safe and hygienic workout environment by sanitizing all workout machines after each use.
* Inventory Management: Conducted monthly inventory checks to ensure adequate stock levels of essential supplies and products.
* Customer Service
* Client Communication
* Appointment Scheduling
* Pet Care & Handling
* Animal Behavior Management
* Cleaning & Sanitization
* Inventory Management
* Sales & Client Acquisition
* Calendar Management
* Event Planning
* Social Media Management
* Task Prioritization
* Problem Solving
* Time Management
* Organization Skills
* Attention to Detail
* Adaptability
* Teamwork
* Communication Skills (Written & Verbal)
* Social Media Management