Kamya Burnham- Rouse
Columbia,SC
Summary
Dynamic professional with a proven track record excelling in customer service and financial management. Adept at team building and program development, I have successfully trained new associates and enhanced customer engagement, driving sales and fostering a positive shopping experience. Committed to delivering excellence in all endeavors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Solider
National Guard
Columbia, South Carolina
12.2025 - Current
- Conducted tactical training exercises to enhance unit readiness and operational effectiveness.
- Communicated effectively with leadership regarding mission objectives and updates.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
Associate
Panda Express
Columbia, South Carolina
11.2025 - Current
- Managed daily operations and ensured workflow efficiency across multiple departments.
- Collaborated with team members to develop and implement process improvements.
- Resolved customer inquiries by providing accurate information and timely support.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
Sales Associate
Walmart
Columbia, South Carolina
04.2025 - 11.2025
- Assisted customers with product selections and inquiries daily.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions efficiently at the checkout counter.
- Collaborated with team members to restock shelves promptly.
Retail Sales Associate
TJ Maxx
Columbia, SC
08.2023 - 05.2024
- Assisted customers with product selection and inquiries.
- Handled customer complaints and resolved issues promptly.
- Educated customers on promotions and loyalty programs.
- Trained new associates on store policies and procedures.
- Completed transactions in an efficient manner, while providing excellent customer service.
- Monitored the sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Assistant Director
Brighter Futures Childcare LLC
Summerville, SC
01.2021 - 12.2023
- Assisted in developing and implementing childcare programs and activities.
- Supported staff in maintaining a safe and welcoming environment for children.
- Coordinated communication between parents and childcare staff regarding child progress.
- Engaged with children during activities to promote social and emotional skills.
- Managed daily workflow of personnel by assigning tasks, tracking progress, and providing assistance when needed.
- Coordinated financial activities, budgeting, and forecasting for assigned departments.
Education
Some College (No Degree) - Biology
University of South Carolina
Columbia, SCSome College (No Degree) - Criminal Justice
University of South Carolina
Columbia, SCSkills
- Financial management
- Team building
- Customer service
- Program development
- Communication skills
- Youth engagement
- leadership skills
Certification
- Health Science 2 CMA Certification
- First Aid and CPR with AED Certification
- Blood Borne Pathogens Certification
- B-Con Certification to stop the bleeding in dire situations
References
References available upon request.
Affiliations
MUSC Volunteer
Timeline
Solider
National Guard
12.2025 - Current
Associate
Panda Express
11.2025 - Current
Sales Associate
Walmart
04.2025 - 11.2025
Retail Sales Associate
TJ Maxx
08.2023 - 05.2024
Assistant Director
Brighter Futures Childcare LLC
01.2021 - 12.2023
Some College (No Degree) - Biology
University of South Carolina
Some College (No Degree) - Criminal Justice
University of South Carolina