Ka'Mya Dinkins
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerk II
Jefferson County Courthouse
05.2025 - Current
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Enhanced customer service with timely and accurate information when handling inquiries.
Server
Olive Garden
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Wintzells Oyster House
03.2024 - 08.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
Front of House Employee
Panda Express
12.2022 - 03.2023
- Built relationships with regular customers through friendly conversations and personalized attention.
- Developed comprehensive knowledge on scheduling.
- Diligently keeping track of clock in times as well as clock out.
Education
Bachelor of Science (B.S.) - Political Science Candidate
Alabama A&M University
Huntsville, AL05.2028
Skills
- Strong work ethic
- Communication Skills
- Exceptional customer service
- Memory retention
- Positive guest interactions
- Team leader
- Telephone etiquette
- Customer satisfaction
- Filing systems
Accomplishments
- National Honor Society (NHS)
- Student Council
- Health Science Academy
- Student Ambassadors
- Key Club
Certification
- Certified Dental Assistant
Timeline
Clerk II
Jefferson County Courthouse
05.2025 - Current
Server
Olive Garden
05.2025 - Current
Server
Wintzells Oyster House
03.2024 - 08.2024
Front of House Employee
Panda Express
12.2022 - 03.2023
Bachelor of Science (B.S.) - Political Science Candidate
Alabama A&M University
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