Dazey Vaifanua
Midvale,UT
Summary
Professional with strong background in logistics and clerical operations, ready to excel in this role. Known for effective team collaboration and adaptability to changing needs. Brings expertise in data entry, inventory management, and customer service. Dependable and results-focused, ensuring smooth operations and high efficiency.
Overview
5
5
years of professional experience
Work History
Terminal Clerk II
Estes Express
03.2024 - Current
- Provided friendly and attentive customer service, resulting in repeat patronage.
- Managed customer service inquiries and complaints for customer satisfaction.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Managed time-sensitive deadlines efficiently, prioritizing tasks for optimal results.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Terminal Clerk II
Yusen Logistics
02.2020 - 01.2024
- Built strong customer relationships with empathetic communication and active listening skills.
- Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
West Torrance High School
Torrance, CA06-2017
Skills
- Devoted
- Focused
- Committed
- Respectful
- Cooperative
- Reliable
- Determined
- Organized
- Communication
- Strong Work Ethic
- Customer Satisfaction
Timeline
Terminal Clerk II
Estes Express
03.2024 - Current
Terminal Clerk II
Yusen Logistics
02.2020 - 01.2024
High School Diploma -
West Torrance High School
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