Rasheen Mikell
Houston,TX
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Terminal Clerk II
Estes Express Lines
2024.01 - Current
- Received, sorted, and distributed incoming mail and packages.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
US Army
92A Automated Logistics Specialist
2021.09 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Trained other military personnel in asset inventory management
- Preformed counts and ensured all inventory is accounted for and reported according to military policy and procedures.
Passenger Service Agent Supervisor
ABM Industries Inc.
2017.06 - 2021.09
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Tagged baggage and routed to appropriate location for loading and screening.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Prepared detailed passenger manifests and other reports to meet organizational needs.
Education
Associate of Science - Business Marketing
Lone Star College
Houston, TX05.2025
High School Diploma -
Summer Creek High School
Houston, TX05.2017
Skills
- Filing systems
- Shipping and receiving
- Scheduling appointments
- Account Management
- Bookkeeping
- Database entry
- Microsoft Office
- Customer Service
- Sales
- Office Management
- Payroll
- Forklift
- Marketing
- Logistics
Certification
- Certified Notary Public - January 2022
- CPR Certification- 2017
- AED Certification - 2017
- First Aid Certification- 2017
- Certified Bookkeeper- 2017
- Pallet Jack Certification - 2017
Additional Information
Military Service
Service Country: United States
Rank: E4
Present
Timeline
Terminal Clerk II
Estes Express Lines
2024.01 - Current
US Army
92A Automated Logistics Specialist
2021.09 - Current
Passenger Service Agent Supervisor
ABM Industries Inc.
2017.06 - 2021.09
Associate of Science - Business Marketing
Lone Star College
High School Diploma -
Summer Creek High School
- Certified Notary Public - January 2022
- CPR Certification- 2017
- AED Certification - 2017
- First Aid Certification- 2017
- Certified Bookkeeper- 2017
- Pallet Jack Certification - 2017
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