Kamyli Diaz
Chicago,IL
Summary
Motivated and eager-to-learn professional with over 4 years of customer service experience. Known for being highly coachable, adaptable, and dedicated to fostering a positive work environment. I excel at supporting colleagues and delivering unparalleled customer satisfaction. My commitment to teamwork and collaboration ensures seamless operations, and I’m enthusiastic about bringing my passion for learning and growth to a barista role.
Overview
4
4
years of professional experience
Work History
Busser
Coffee Talk
Honolulu, HI
11.2023 - 05.2024
- Maintained impeccable cleanliness and organization to enhance guest experiences.
- Provided comprehensive support to waitstaff and kitchen teams, ensuring seamless operations.
- Managed inventory to guarantee essential items are always stocked.
- Delivered exceptional service by proactively addressing guest needs and ensuring their satisfaction.
- Managed meal prep operations, including planning, preparing, and portioning meals.
- Communicated with kitchen staff regarding any special requests from customers.
Team Member
Chick-Fil-A
Honolulu, HI
11.2022 - 10.2023
- Expertly prepared and served a variety of meals, desserts, and beverages.
- Upsold recommended add-ons to enhance customer satisfaction and drive sales.
- Memorized extensive nutritional information to provide informed customer recommendations.
- Fostered positive customer interactions, driving brand loyalty through courteous service.
- Maintained high standards of service and food quality in a fast-paced environment.
- Participated in team meetings to discuss strategies for improvement.
Assistant Manager
Juice It Up
Riverside, CA
06.2020 - 08.2022
- Efficiently managed team schedules to optimize staff productivity.
- Coordinated and facilitated meetings with staff and faculty to promote effective communication.
- Supervised inventory management and cash drawer balancing.
- Handled confidential information with utmost discretion to ensure operational integrity.
- Managed customer service inquiries and complaints in a timely manner.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Education
Bachelor of Arts - Communicative Sciences and Disorders
University of Montana
05-2025
High School Diploma -
Martin Luther King High School
Riverside, CA05-2022
Skills
- Attention to detail
- Time management
- Adaptability
- Performance Improvement
- Training and coaching
- Customer engagement
- Team collaboration
- Conflict resolution
- Problem-solving
- Multi-tasking abilities
- Menu knowledge
Affiliations
- Tutor and mentor volunteer
- Sustainable living and fashion
- Community engagement
Timeline
Busser
Coffee Talk
11.2023 - 05.2024
Team Member
Chick-Fil-A
11.2022 - 10.2023
Assistant Manager
Juice It Up
06.2020 - 08.2022
Bachelor of Arts - Communicative Sciences and Disorders
University of Montana
High School Diploma -
Martin Luther King High School
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