Kanaan Payne
Owensboro,KY
Summary
Reputable Technician with several years of hands-on experience monitoring,servicing, troubleshooting equipment. Analytical, logical, administrative team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
11
11
years of professional experience
Work History
HVAC-R Technician
United States Air Force
Alamogordo, NM
01.2020 - 01.2026
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Maintained filing system for important documents such as contracts and invoices.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Analyzed operational processes and recommended improvements to enhance efficiency.
Crew Trainer
McDonald's
Owensboro, KY
07.2015 - 01.2020
- Maintained up-to-date records of all employees' training progress and certification status.
- Promoted transparent communication channels for learners with leadership
- Ensured that all safety protocols were followed during training sessions.
- Instructed new team members on correct procedures for operations.
- Provided constructive feedback and one-on-one coaching to employees.
- Planned and delegated group and individual work assignments to trainees.
- Served as a bridge between crew members and management, ensuring smooth communication
- Led by example, upholding company policies and exemplifying desired behaviors.
- Developed strong customer relationships to encourage repeat business.
Customer Assistant
Fern Terrace
Owensboro, KY
07.2019 - 12.2019
- Assisted residents in mobility, including transferring them from wheelchairs to beds or chairs.
- Provided assistance with daily living activities such as bathing, dressing, and grooming.
- Monitored vital signs and reported any changes to supervisor.
- Maintained a clean and safe environment for the residents.
- Encouraged socialization between residents by organizing group activities and outings.
- Helped housekeeping staff with laundry duties when requested.
- Respected client privacy by maintaining confidentiality of information shared during interactions.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Education
High School Diploma -
Heritage Park High School
Owensboro, KY03-2018
Some College (No Degree) - Political Science Minor Business Law
University of Maryland - Baltimore
Baltimore, MDAssociate of Applied Science - Electrical Engineering
Community College of The Air Force
Montgomery, ALSkills
- Heating, Ventilation, AC installation
- Safety
- Contractor
- Electronics testing
- Employee Supervision
- Resource optimization
- Financial Oversight
- Office Administration
- Customer Service
- Program Oversight
- Project Coordination
- Information Management
- Documentation And Reporting
- Team Building and Leadership
- Attention to Detail
- Operations Oversight
- MS Office
- Decision-Making
Affiliations
- USO Volunteer, Redcross Volunteer, Community Outreach, Unite Funds Representative, Combined Federal Campaign Representative, Airman Council Representative, Medical Clinic Volunteer.
Timeline
HVAC-R Technician
United States Air Force
01.2020 - 01.2026
Customer Assistant
Fern Terrace
07.2019 - 12.2019
Crew Trainer
McDonald's
07.2015 - 01.2020
High School Diploma -
Heritage Park High School
Some College (No Degree) - Political Science Minor Business Law
University of Maryland - Baltimore
Associate of Applied Science - Electrical Engineering
Community College of The Air Force
Similar Profiles
Sean ChapmanSean Chapman
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
THOMAS F. GOODTHOMAS F. GOOD
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
Carter PalsCarter Pals
F-16 Crew Chief at U.S. Air Force, United States Air Force BaseF-16 Crew Chief at U.S. Air Force, United States Air Force Base
Michele CoxMichele Cox
Pharmacy Technician at United States Air Force, Tyndall Air Force BasePharmacy Technician at United States Air Force, Tyndall Air Force Base
Kelsey WalkerKelsey Walker
Laboratory Assistant at Owensboro Health Regional HospitalLaboratory Assistant at Owensboro Health Regional Hospital