Kanaluokalae Kiyan
Hilo,HI
Summary
Results-driven Transportation Security Manager with a proven track record in developing and implementing security protocols. Expertise in incident management and threat analysis ensures passenger safety and compliance with regulations.
Experienced with transportation security management, ensuring comprehensive safety measures are in place. Utilizes risk assessment and incident response skills to maintain high-security standards. Knowledge of team leadership and regulatory compliance, consistently delivering secure and efficient operations.
Qualified Security Officer with background in transportation security management. Demonstrated success in overseeing security operations and ensuring compliance with safety regulations. Proven ability to lead teams effectively and adapt to evolving security threats.
Overview
18
18
years of professional experience
Work History
Transportation Security Manager
TSA
Kailua-Kona, HI
11.2015 - Current
- Developed and implemented security protocols to enhance passenger safety and compliance with regulations.
- Led training sessions for staff on advanced screening techniques and threat detection methods.
- Coordinated response efforts during security breaches, ensuring effective communication among team members.
- Analyzed incident reports to identify trends and improve operational procedures for risk mitigation.
- Oversaw daily operations of security checkpoints, ensuring adherence to TSA standards and guidelines.
- Collaborated with law enforcement agencies to strengthen intelligence sharing and threat assessment strategies.
- Mentored junior staff on best practices in transportation security management and regulatory compliance.
- Conducted thorough audits of security processes to identify areas for improvement and ensure compliance with federal regulations.
- Developed strong relationships with key stakeholders, including airlines, local authorities, and vendors for seamless coordination of services.
- Collaborated with cross-functional teams to develop comprehensive security plans, ensuring the safety of passengers and staff at all times.
- Improved airport security by implementing strict screening procedures and conducting regular staff training sessions.
- Developed strategic partnerships with other organizations in the transportation sector to share best practices in security management.
- Evaluated new technologies applicable to security measures in the transportation industry.
- Ensured proper maintenance of equipment by developing preventative maintenance schedules and coordinating repairs as needed.
- Proactively addressed potential threats through intelligence gathering efforts in collaboration with law enforcement agencies.
- Oversaw budget management and resource allocation to maintain operational efficiency while minimizing costs.
- Managed team performance by setting expectations, providing feedback, and recognizing individual achievements to foster a high-performance work environment.
- Conducted comprehensive risk assessments on a regular basis to identify vulnerabilities and mitigate potential security issues.
- Streamlined transportation operations for increased efficiency, utilizing advanced scheduling software and route optimization tools.
- Fostered positive relationships between employees by promoting teamwork initiatives within the workplace.
- Established a culture of continuous improvement by regularly reviewing processes and identifying opportunities for enhancement.
- Provided ongoing training to staff members on the latest safety protocols, technology advancements, and regulatory updates to maintain a knowledgeable workforce capable of delivering exceptional service.
- Optimized staffing levels through data-driven analysis and effective scheduling practices, ensuring adequate coverage during peak periods.
- Maintained accurate records of personnel training, certifications, and performance evaluations to ensure ongoing professional development.
- Reduced safety incidents by proactively addressing potential risks and establishing clear protocols for emergency situations.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Supervised team of 30-40 security personnel during shift.
- Kept team compliant with security protocols and appearance standards.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Coordinated protective service operations with other emergency response agencies.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Evaluated security systems and procedures to identify areas for improvement.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Established and maintained close working relationships with local law enforcement officers.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Coordinated with IT personnel regarding security of digital assets and information systems.
- Determined security budgets and identified opportunities to optimize resource utilization.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Developed and maintained positive rapport with passengers and other airport personnel.
Supervisory Transportation Security Officer
TSA
Hilo, HI
11.2011 - 11.2015
- Supervised screening operations to ensure compliance with TSA regulations and procedures.
- Trained and mentored junior officers on security protocols and customer service standards.
- Coordinated daily security briefings to enhance team communication and operational efficiency.
- Implemented process improvements that increased checkpoint throughput without compromising safety.
- Conducted regular performance evaluations to maintain high standards of personnel effectiveness.
- Analyzed security incidents to identify trends and develop proactive measures for risk mitigation.
- Collaborated with law enforcement agencies during emergency response drills and real incidents.
- Facilitated training sessions on new technologies and equipment to enhance operational capabilities.
- Developed strong relationships with law enforcement agencies, enhancing collaboration efforts during emergency situations.
- Improved overall security by implementing thorough screening processes and utilizing advanced technology.
- Increased employee retention and morale through positive reinforcement and consistent feedback on work performance.
- Promoted a culture of continuous improvement through regular reviews of policies, procedures, and equipment usage.
- Led a team of security officers successfully through numerous audits and inspections, ensuring compliance with regulatory requirements.
- Spearheaded various initiatives aimed at improving passenger experience without compromising security measures.
- Reduced security breaches by conducting thorough investigations and implementing effective corrective measures.
- Fostered an inclusive work environment by promoting diversity within the team and encouraging open dialogue among staff members.
- Supported recruitment efforts by identifying top talent for open roles within the organization.
- Collaborated closely with airport stakeholders to maintain clear lines of communication regarding ongoing operations or emerging concerns.
- Managed daily operations effectively, ensuring the smooth running of all aspects of transportation security.
- Optimized scheduling processes for optimal staffing levels during peak times while reducing overtime costs.
- Contributed to a safe travel environment by maintaining up-to-date knowledge of current threats and industry best practices.
- Implemented new training programs for staff members, leading to increased knowledge and skills in relevant areas.
- Streamlined communication between staff, management, and external agencies, resulting in improved operational efficiency.
- Addressed potential security risks promptly, minimizing disruptions to passengers'' travel plans.
- Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
- Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Managed team of trained security professionals engaged in anti-terrorism activities.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Lead Transportation Security Officer
TSA
Kailua-Kona, HI
06.2009 - 11.2011
- Supervised security screening operations, ensuring compliance with federal regulations and protocols.
- Trained and mentored junior officers on security procedures and customer service best practices.
- Conducted risk assessments to identify vulnerabilities in transportation security measures.
- Collaborated with law enforcement agencies to enhance threat detection and response strategies.
- Implemented process improvements that increased operational efficiency within the screening area.
- Evaluated performance metrics to drive continuous improvement in security operations and officer training.
- Developed training materials focused on evolving threats and emerging technologies in transportation security.
- Coordinated emergency response drills, enhancing preparedness for potential security incidents or threats.
- Managed team of trained security professionals engaged in anti-terrorism activities.
- Reduced wait times and increased passenger satisfaction by effectively managing checkpoint operations.
- Developed comprehensive emergency response plans for various threat scenarios, ensuring swift action in critical situations.
- Oversaw daily inventory management of equipment and supplies, ensuring proper maintenance and availability when needed.
- Coordinated scheduling for optimal staffing levels at checkpoints during peak travel periods.
- Streamlined screening processes for efficient passenger throughput while maintaining high levels of safety.
- Consistently met or exceeded performance metrics, demonstrating commitment to excellence in transportation security operations.
- Established a positive work environment through strong leadership skills and open communication channels among team members.
- Addressed any customer complaints or concerns professionally, working towards satisfactory resolutions while upholding TSA standards.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Transportation Security Officer
TSA
Kailua-Kona, HI
11.2007 - 06.2009
- Conducted security screenings of passengers and baggage to ensure compliance with safety regulations.
- Monitored surveillance systems to identify potential security threats in real-time.
- Collaborated with team members to maintain efficient flow of passenger processing during peak times.
- Responded promptly to security incidents, applying established protocols for resolution and reporting.
- Educated travelers on security procedures, enhancing overall airport safety awareness.
- Assisted in training new officers on screening techniques and operational standards.
- Evaluated and improved inspection methods to increase efficiency in daily operations.
- Documented and reported discrepancies or irregularities in security procedures for further investigation.
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
- Collaborated with airline staff to ensure seamless security experience for passengers.
- Developed comprehensive knowledge base of prohibited items, enhancing detection accuracy.
- Reduced incidence of false alarms by calibrating screening equipment according to specified guidelines.
- Supported federal law enforcement investigations by providing detailed incident reports and evidence collection.
- Improved operational efficiency by suggesting improvements to queue management system.
- Maintained up-to-date knowledge of TSA regulations and guidelines, ensuring compliance in all procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Education
High School Diploma -
Hilo High School
Hilo, HI06-2005
Skills
- Transportation regulations
- Security protocols
- Access control
- Investigation techniques
- Incident management
- Threat analysis
- Security training
- Surveillance systems
- Customer service and assistance
- Integrity and honesty
- Customer relations skills
- Operations management
- Team development
- Incident reporting
- De-escalation techniques
- Threat assessment
- Baggage inspections
- Policy enforcement
- Emergency preparedness
- Threat management
- Procedure implementation
- Entry and exit monitoring
- Threat mitigation
- Object identification
- Screening process management
- Radio communication
- Passport checks
- Passenger relations
- Security breach management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Vulnerability assessment
- CCTV monitoring
- Decision-making
- Safety and security regulations
- Microsoft office
- Emergency response and management
- Active shooter training
- Interpersonal skills
- Interpersonal communication
- Problem identification
- Risk assessment
Timeline
Transportation Security Manager
TSA
11.2015 - Current
Supervisory Transportation Security Officer
TSA
11.2011 - 11.2015
Lead Transportation Security Officer
TSA
06.2009 - 11.2011
Transportation Security Officer
TSA
11.2007 - 06.2009
High School Diploma -
Hilo High School