Kandace Renee’ Canady

To earn a Long-term rewarding career utilizing my persistence in genuine Customer Service, excellent and Professional Leadership skills, and sincere motivation to succeed.

Professional with extensive experience in Customer Service. Proven ability to develop and implement effective strategies and protocols to ensure product integrity. Known for strong team collaboration and adaptability in dynamic environments, possessing skills in and data analysis.

Knowledgeable Customer Service Representative with solid background in Problem-Solving, Product Knowledge and Relationship-Building. Successfully contribute to Customer Service business standards. Demonstrate proficiency in analytical techniques, displaying strong Problem-Solving and attention to detail.

• Achieved Inventory Efficiency by completing Monthly Production with accuracy and efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved Inventory Assurance by introducing Lawson Inventory Software.
• Achieved Productivity through effectively helping with yearly compliance on Inventory and meeting the quota.
• Collaborated with team of 3 in the development of Purchase Order Input.
• Documented and resolved product issues which led to quality supplies being distributed across the hospital.

• CERTIFICATE-DENTAL EDUCATION 1695: Everyday Addictions -Houston, Texas-5/2008
• LICENSE-Registered Dental Assistant #1597-Kingwood, Texas-11/2005-12/2016
• CERTIFICATE-Dental Careers Foundation- Texas State University-San Marcos, Texas-4/1999
• CERTIFICATE-Radiology-San Marcos, Texas-3/1999
• CPR CERTIFICATION: American Heart Association

• (MATERIALS MANAGEMENT TECH IN CENTRAL SUPPLY)
• Current experience working with medical materials; received in materials; inventory of materials; stocked all supplies in the Central Supply areas; distributed orders on a daily basis to different areas of the hospital such as E.R., ICU and Ambulatory; worked close with doctors and nurses ensuring supplies were always available; restocked and made sure supplies were of date for crash carts as they were used; used the LAWSON inventory program to order supplies and enter purchase orders.
• (SAFE HOUSE MANAGER/CASE MANAGER/CHILD ADVOCATE)
• 3+ years experience overseeing staff, battered women and children ensuring the victims of domestic violence were safe and coming up with a plan to ensure victims had goals and resources to help them be independent and get out on their own to be productive in society such as job opportunities, housing, therapy and any other resources needed to make them successful.
• (HOME CARE PROVIDER)
• 10+mths experience in assisting disabled clients in their homes offering assistance such as housekeeping; grocery shopping; cooking bathing or helping with medications, etc. in order to ensure client felt safe and was taking care of with any need necessary to ensure their safety and needs were met.
• (SUBSTITUTE TEACHER)
• 1yr+8mths experience providing direct care of elementary children with special needs in the Life Skills and PPCD classroom at Jo Wright Elementary; followed milieu schedule for the children and escorted them throughout the day to different classes and oversaw them and catered to their needs during lunch.
• (REGISTERED DENTAL ASSISTANT/MEDICAL OFFICE ASSISTANT/STAFF TRAINER)
• 18+ years experience and expertise in the following areas: communication, genuine patient care, detailed custom temporary crowns/bridges; oral surgery, root canal, cosmetic and general dentistry experience; CEREC; fabrication of models for Veneers, Bridges, Dentures, Partials, Implants; diagnostic x-ray imaging; sales; patient demographics; data entry; ordering supplies; dental/medical business terminology; various computer programs; appointment setting; accounts receivable; bookkeeping.
• (MENTAL HEALTH ASSOCIATE/ACTIVITIES COORDINATOR/ROPES FACILITATOR/SENIOR STAFF TRAINER)
• 3+ years experience in working with adolescent patients and ensuring they followed the milieu such as: hygiene, therapy groups, activities, chores and meals; facilitated ROPES Therapy Groups instructing them how to problem solve, manage anger and increase levels of confidence; coordinated and ensured activities were implemented on the unit; provided typing, copying forms, filing and dictation duties as well; dictation; accounts receivable; bookkeeping.
• (CARE PROVIDER/INDEPENDENT CONTRACTOR/ROVING LEADER PROGRAM COORDINATOR)
• 2+ years experience in working with at-risk children and families with serious emotional issues in low income areas of Travis County; counseled clients on behavioral skills; assisted children with homework and implemented therapeutic activities; guided clients on social, life and anger management skills; filled out necessary documentation on behavior; coordinated sports and recreational activities for in low-income areas; acted as a role model for youth in my area including teaching life skills, scheduled and coordinated field trips, helped them with homework and assisted supervisor in typing forms; office/clerical duties; bookkeeping; accounts receivable.