Kandace Richards
Mount Vernon,NY
Summary
Dynamic professional with expertise in process optimization and project coordination, developed in fast-paced operational environments. Recognized for exceptional communication skills and a results-driven mindset that fosters collaboration and efficiency. Eager to leverage transferable skills in a new field to contribute to impactful outcomes and drive organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Talent Operations Specialist
Maxim Healthcare Services
White Plains, NY
01.2024 - Current
- Directed comprehensive recruitment and staffing strategies to effectively address healthcare needs for LPN and RN positions in diverse patient demographics.
- Drove significant increase in annual spread contribution to office, achieving growth from $10k to $145k year-over-year through enhanced operational coordination and effective recruitment strategies.
- Oversaw the opening and staffing of five referral-based healthcare cases, contributing to an estimated annual revenue increase of over $50k.
- Monitored and optimized candidate engagement activity through 200+ weekly outbound calls within a fast-paced healthcare setting.
- Streamlined onboarding and staffing processes, reducing turnaround timelines from 90 days to ~15-20 days.
- Streamlined staffing processes to effectively handle a 37% rise in agency caseload, growing from 54 to 74 active home care cases while achieving over 80% compliance in staffing.
- Calculated burden costs and profitability estimates to inform staffing strategies and uphold business margins.
- Facilitated successful quarterly starts and nurse re-engagements by fostering relationships and coordinating staffing efforts to enhance workforce stability.
Recruiter (Consultant)
Acacia Network
Bronx, NY
08.2022 - 01.2024
- Coordinated and executed high-volume hiring initiatives to meet staffing needs in behavioral health and social services departments.
- Conducted full-cycle recruitment, including sourcing, interviewing, and onboarding candidates.
- Contributed to filling 1,000+ vacancies and improving hiring performance by 31% in Q1.
- Directed candidate pipeline management for over 300 applicants through ATS platforms to streamline recruitment processes.
- Collaborated with hiring managers to enhance recruitment workflows and candidate quality.
- Delivered comprehensive support for onboarding, payroll benefits, and HR operations to enhance employee experience.
Field Marketing Representative
Inspired Marketing - Verizon FIOS Authorized Partner
New York, NY
05.2021 - 11.2021
IT Help Desk
Ithaca College
Ithaca, NY
01.2019 - 01.2021
Wealth Management Intern
Morgan Stanley
Purchase, NY
08.2020 - 10.2020
Software Engineering Intern
Ithaca College
Ithaca, NY
05.2019 - 08.2019
Education
Bachelor of Arts - Computer Science
Ithaca College
Ithaca, NY05-2021
Skills
- Talent acquisition operations
- Recruitment strategy
- Data-driven hiring metrics
- Experience with various ATS platforms
- Referral coordination
- Onboarding processes
- Proficient in Microsoft applications
- Candidate tracking management
- Process optimization
- Planning and coordination
- Cross-functional communication
- Project management
Certification
- SHRM Certificate: Getting Talent Back to Work (2022)
- AT&T; Summer Learning Academy Extern
Timeline
Talent Operations Specialist
Maxim Healthcare Services
01.2024 - Current
Recruiter (Consultant)
Acacia Network
08.2022 - 01.2024
Field Marketing Representative
Inspired Marketing - Verizon FIOS Authorized Partner
05.2021 - 11.2021
Wealth Management Intern
Morgan Stanley
08.2020 - 10.2020
Software Engineering Intern
Ithaca College
05.2019 - 08.2019
IT Help Desk
Ithaca College
01.2019 - 01.2021
Bachelor of Arts - Computer Science
Ithaca College