Kandace Williams
Houston,TX
Summary
Motivated and dependable customer service professional with experience in retail, cashiering, warehouse operations, quality control, and customer support. Skilled in POS systems, cash handling, inventory management, quality inspections, problem-solving, and maintaining positive customer relationships in fast-paced environments. Recognized for strong communication, teamwork, attention to detail, and delivering excellent customer experiences.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Remodel Associate
Walmart
06.2026
- Assisted with store remodeling projects, fixture installation, and merchandising resets.
- Executed planograms and relocated merchandise according to company standards.
- Assembled and disassembled shelving and store fixtures.
- Organized inventory and maintained stock accuracy.
- Operated hand and power tools while following safety procedures.
- Collaborated with team members to complete projects efficiently and on schedule.
Quality Check
George Bush Airport
05.2026 - Current
- Perform quality inspections to ensure compliance with airport safety and operational standards.
- Conduct routine audits of facilities, equipment, and service processes.
- Identify operational deficiencies and document corrective actions.
- Monitor adherence to Standard Operating Procedures (SOPs) and regulatory requirements.
- Maintain accurate inspection records and prepare detailed quality reports.
- Investigate service issues and support process improvements to enhance efficiency.
Customer Service Representative
Kohl’s
10.2025 - 03.2026
- Processed customer transactions accurately using POS systems in a fast-paced retail environment.
- Resolved customer inquiries and concerns professionally to improve customer satisfaction.
- Assisted with inventory checks, merchandising, and store organization.
- Collaborated with team members to support daily operations and sales goals.
Package Handler
FedEx
01.2026 - 02.2026
- Loaded and unloaded packages while maintaining productivity and accuracy standards.
- Inspected packages for damage and reported issues to supervisors.
- Organized shipments and supported warehouse operations during high-volume periods.
- Followed safety procedures and maintained a clean work environment.
Apparel Associate
Goodwill
03.2025 - 07.2025
- Assisted customers with apparel selections and provided excellent customer service.
- Maintained organized merchandise displays and store presentation standards.
- Processed cash and card transactions accurately.
- Monitored inventory levels and reported damaged or low-stock items.
Cashier
Dollar Tree
10.2023 - 12.2023
- Processed cash, debit, and credit card transactions accurately.
- Assisted customers with purchases, returns, and product inquiries.
- Maintained clean checkout areas and restocked merchandise.
- Delivered friendly and efficient service during peak business hours.
Cashier
Food-town
09.2021 - 12.2021
- Processed customer purchases quickly and accurately.
- Balanced cash drawers and followed cash-handling procedures.
- Addressed customer concerns while providing professional service.
- Assisted with stocking and maintaining store cleanliness.
Education
High School Diploma - undefined
Accelerated Center for Education
Houston, TX12.2025
Skills
- Customer Service
- Cash Handling
- POS Systems
- Retail Sales
- Inventory Management
- Warehouse Operations
- Quality Control & Inspections
- Team Collaboration
- Problem Solving
- Conflict Resolution
- Communication Skills
- Packaging & Shipping
Certification
- Food Handler Certification | July 2025
- General Management Certification | December 2025
Timeline
Remodel Associate
Walmart
06.2026
Quality Check
George Bush Airport
05.2026 - Current
Package Handler
FedEx
01.2026 - 02.2026
Customer Service Representative
Kohl’s
10.2025 - 03.2026
Apparel Associate
Goodwill
03.2025 - 07.2025
Cashier
Dollar Tree
10.2023 - 12.2023
Cashier
Food-town
09.2021 - 12.2021
High School Diploma - undefined
Accelerated Center for Education