Rachel Hill
Eunice,Louisiana
Summary
Organized Administrative Professional with more than 8 years of experience with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Overview
24
24
years of professional experience
Work History
Remodel Associate
Wal-Mart
Opelousas, LA
01.2024 - Current
- Demonstrated strong problem-solving abilities by effectively addressing customer inquiries and operational challenges
- Fostered positive interpersonal communication with team members and customers, enhancing the shopping experience
- Ensured compliance with safety regulations, contributing to a secure work environment
- Achieved forklift certification, showcasing commitment to safety and operational efficiency
Gaming Auditor III
Evangeline Downs
Opelousas, LA
01.2023 - 01.2024
- Conducted comprehensive financial audits, ensuring accuracy and compliance with internal controls and regulatory standards
- Managed journal entries and reconciliations, enhancing financial reporting accuracy
- Utilized analytical and problem-solving skills to identify discrepancies and implement corrective actions, improving overall financial integrity
Administrative Assistant
Bayou Des Cannes Water System
Basile, LA
01.2015 - 01.2023
- Streamlined billing processes by preparing accurate customer bills, enhancing cash flow and customer satisfaction
- Managed accounts payable and payroll, ensuring timely and accurate financial transactions
- Delivered exceptional customer service both in person and via phone, resolving inquiries and fostering positive relationships
- Revamped the filing system, significantly improving document retrieval efficiency
- Developed a comprehensive spreadsheet of customer mailing addresses, reducing proxy preparation time by over 75%
- Trained and mentored the head administrative assistant, ensuring a smooth transition during staff changes
- Implemented a tracking system for required customer backflow preventer inspections, enhancing compliance with regulations
- Created a customer complaint and resolution form, aligning with DHH requirements and improving service quality
Fundraiser Assistant
Boys and Girls Clubs of Acadiana
Lafayette, LA
01.2009 - 02.2009
- Collaborated with the executive director to engage banks and donors for The Great Acadiana Running of the Ducks, contributing to successful fundraising efforts
- Cultivated positive relationships with media figures, influencers and business partners with potential to positively impact fundraising activities.
- Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
Data Entry Clerk/Dispatcher
The Waggoners Trucking
Broussard, LA
01.2005 - 01.2007
- Coordinated truck pick-ups and deliveries, optimizing logistics and ensuring timely service
Office Assistant/Receptionist
Manpower/Kelly Services
Lafayette, LA
01.2003 - 01.2005
- Executed a variety of office duties with precision, enhancing overall office efficiency
- Provided outstanding customer service, addressing client needs and inquiries effectively
File Clerk/Runner/Receptionist
Leitner, Williams, Dooley & Napolitan PLLC
Memphis, TN
01.2001 - 01.2002
- Managed legal files for eight attorneys, ensuring organization and accessibility of critical documents
- Filed documents with courts and handled all mail and postage, supporting the firm's operational needs
Education
Associates - Criminal Justice
Louisiana State University at Eunice
Eunice, Louisiana01.2008
Associate - Business Technology
Remington College
Eunice, LA01.1999
Skills
- Microsoft Office Suite
- WordPerfect
- Online Research
- Attention to detail
- QuickBooks
- Express Pay Software
- Customer service
- Accounts payable
- Payroll administration
- Data entry
Timeline
Remodel Associate
Wal-Mart
01.2024 - Current
Gaming Auditor III
Evangeline Downs
01.2023 - 01.2024
Administrative Assistant
Bayou Des Cannes Water System
01.2015 - 01.2023
Fundraiser Assistant
Boys and Girls Clubs of Acadiana
01.2009 - 02.2009
Data Entry Clerk/Dispatcher
The Waggoners Trucking
01.2005 - 01.2007
Office Assistant/Receptionist
Manpower/Kelly Services
01.2003 - 01.2005
File Clerk/Runner/Receptionist
Leitner, Williams, Dooley & Napolitan PLLC
01.2001 - 01.2002
Associates - Criminal Justice
Louisiana State University at Eunice
Associate - Business Technology
Remington College
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