Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Detailed professional known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer or client a positive and memorable experience.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Restaurant Server
SunHealth
Surprise, Arizona
05.2024 - Current
Delivered exceptional customer service to ensure positive dining experiences.
Collaborated with kitchen staff for efficient food preparation and timely delivery.
Processed orders accurately using point-of-sale system to enhance accuracy.
Maintained cleanliness and organization of dining area and utensils at all times.
Trained new servers on menu items and service standards to uphold quality.
Addressed customer inquiries and resolved issues promptly to maintain satisfaction.
Recommended menu items based on customer preferences and dietary needs effectively.
Managed multiple tasks simultaneously while ensuring high levels of service.
Sales Clerk
Cambria Pharmacy & Gift Shop
Cambria, California
08.2023 - 12.2024
Processed transactions accurately using point-of-sale systems.
Assisted customers with product selection and provided detailed information.
Addressed customer inquiries and resolved issues effectively.
Maintained cleanliness and organization throughout the store environment.
Greeted customers and responded to inquiries in a professional manner.
Processed payments and bagged items for customer check out.
Assessed floor displays to restock merchandise.
Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
Greeted customers upon entrance and handled cash and credit transactions.
Updated pricing and sales signs to promote merchandise.
Performed price checks for items requested by customers when needed.
Followed instructions to properly arrange merchandise items.
Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
Adhered to company guidelines for cash register operations including proper opening and closing procedures.
Maintained front check out area to keep traffic flows running smoothly and efficiently.
Provided product recommendations based on customer needs.
Addressed customer questions and concerns regarding products and services.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Answered store and merchandise questions and led customers to wanted items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Bagged or packaged purchases and wrapped gifts.
REAL ESTATE TRANSACTION COORDINATOR
San Diego Mortgage & Real Estate
San Diego, CA
11.1999 - 07.2023
Reduced contract preparation errors through meticulous attention to detail and legal compliance.
Coordinated real estate transactions from initiation to closing.
Organized property listings and maintained accurate transaction files.
Facilitated document preparation for purchase agreements and disclosures.
Reviewed contracts for compliance with legal requirements and company policies.
Assisted clients in understanding processes and answering questions promptly.
Maintained up-to-date knowledge of local market trends and regulations.
Monitored progress of each transaction from contract to close.
Communicated effectively with clients, agents and other parties involved in the transaction.
Developed strategies for improving efficiency of processes associated with real estate transactions.
Answered questions from clients about their transactions and provided additional information as needed.
Verified funds received by escrow companies prior to closing date.
Assisted clients with the completion of contracts, forms and disclosures.
Provided support to agents during the negotiation process of purchase agreements.
Provided timely updates on status changes to stakeholders in each transaction.
Established effective communication with agents, clients, attorneys, and personnel involved in transactions.
Ensured regulatory compliance by monitoring transaction timelines and adhering to policies.
Enhanced professional expertise by attending industry events, workshops, and training sessions.
Worked closely with escrow officers to ensure smooth closings.
Reviewed, revised and processed all documents related to real estate transactions.
Organized and managed multiple deadlines for each transaction involved in the process.
Ensured compliance with state regulations regarding real estate transactions.
Resolved issues that may arise throughout the transaction process.
Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
Education
High School Diploma -
Valhalla High School
El Cajon, CA
06.1993
Skills
Attention to detail and organization
Negotiation skills
Analytical problem solving
Contingency tracking and planning
Client engagement
Time management
Adaptability to change
Enforcement of terms
File organization
Clerical assistance
Operational efficiency in POS systems
Customer service excellence
Menu expertise
Food safety regulations adherence
Cash handling accuracy
Communication proficiency
Service efficiency strategies
Professional presentation and cleanliness standards
Order precision
Legal compliance
Document management
Contract comprehension
File management
Certification
Licensed Real Estate Agent (CA) as of 11/2001
Certified Transaction Coordinator as of 1/2015
Level One Finger Print Clearance Card as of 6/2024
Director of Engineering at Courtyard & Residence Inn Marina Del Rey Brizo Bar & RestaurantDirector of Engineering at Courtyard & Residence Inn Marina Del Rey Brizo Bar & Restaurant