Kande Wong
Fernley,NV
Summary
I am eager to expand my experience and be Proactive and goal-oriented with excellent time management and problem-solving . Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2027
2027
years of professional experience
Work History
Warehouse Worker
Empire Cat
Reno, NV
03.2026 - Current
- Operated forklifts and pallet jacks to move materials efficiently within warehouse environment.
- Collaborated with team members to ensure timely order fulfillment and shipping accuracy.
- Implemented safety protocols to minimize workplace accidents and enhance employee well-being.
- Maintained accurate inventory records using computerized tracking systems.
Customer Service Agent
Unifi American Airlines
Lihue, HI
05.2023 - 10.2024
- Resolved customer inquiries promptly, ensuring high satisfaction levels and effective problem resolution.
- Managed ticketing systems to streamline check-in processes and enhance operational efficiency.
- Trained new staff on customer service protocols, fostering a collaborative team environment.
- Developed strategies to improve response times and optimize resource allocation during peak periods.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Barista
Starbucks
Koloa, HI
04.2023 - 09.2023
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory levels, minimizing waste while maintaining stock availability for peak hours.
- Ensured consistent quality of beverages through adherence to established recipes and techniques.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to ensure satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Front End
Safeway
Lihue, HI
07.2019 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Certified Nursing Assistant
Garden Isle Rehabilitation
Lihue Kauai
2009 - 2016
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented infection control procedures to maintain a sterile environment.
- Documented patient care activities accurately in electronic health records.
Education
High School Diploma -
Waimea High
Waimea, HI06.2004
Skills
Excellent communication
Customer service
Teamwork and collaboration
Friendly, positive attitude
Self-motivated and disciplined
Attention to detail
Timeline
Warehouse Worker
Empire Cat
03.2026 - Current
Customer Service Agent
Unifi American Airlines
05.2023 - 10.2024
Barista
Starbucks
04.2023 - 09.2023
Front End
Safeway
07.2019 - 03.2023
Certified Nursing Assistant
Garden Isle Rehabilitation
2009 - 2016
High School Diploma -
Waimea High