Kandice Hamilton
Mays Lick,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
8
8
years of professional experience
Work History
Meadowview Market Manager
Meadowview Physician Practices,llc.
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Onboarding employed physicians files and current licensure's
- Maintains Taleo system and interviews
- Maintains a high level of confidentiality
- Entering payroll for 80+ employees
- Manages daily operations of thirteen multi-specialty practices.
Meadowview Supervisor
Meadowview Physician Practices, Llc
09.2020 - 05.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Boosted team performance by developing customer service training materials and conducting service training.
- Educated staff on organizational mission and goals to help employees achieve success.
- Monthly SOX Audits
- Entering Payroll
- Helping with billing and coding for multi-specialty practices
- ECW and Athena superusers
- Helping with onboarding of physicians
- Training of new hires and responsible for schedules
Bourbon Physician Practices, Llc
Bourbon Physician Practices, Llc
06.2019 - 09.2020
- Instructed patients and families on medical diagnoses and treatment options.
- Assessed, diagnosed and treated emergency and chronic medical conditions.
- Collaborated with consulting physicians regarding care of patients.
- Supervised physicians, mid-level practitioners and other health care providers and coordinated work.
- Onboarding of new providers and current physician files
- Monthly reports
- Lawson
- Maintain submissions for Taleo and conducting interviews
Meadowview Hospitalist
Meadowview Physician Practices, Llc
01.2016 - 06.2019
- Coordinated patients' admissions and discharges, working closely with family members and case managers to line up any additional care needs.
- Overseeing and managing Meadowview/Fleming Program
- Provides 24/7 on-call answering service
- Conducts billing and coding for all patients admitted to the program
- Handle all physician issues and concerns
- Monthly schedules
- Help with managing of physicians PTO and CME
- Completing PQRS and meaningful use
- Handling all billing questions/registration errors from te billing office
- Set-up/verifying Death Certificate
- Renewal of provider medical license, annual membership
Education
CPC
AAPC
08.2020
Associate of Applied Science - Administrative Assistance
Maysville Community And Technical College
Maysville, KY05.2010
Skills
- Lead Prospecting
- Schedule Coordination
- Client Relations
- New Hire Onboarding
- Operations Management
- Performance Evaluations
Timeline
Meadowview Market Manager
Meadowview Physician Practices,llc.
05.2021 - Current
Meadowview Supervisor
Meadowview Physician Practices, Llc
09.2020 - 05.2021
Bourbon Physician Practices, Llc
Bourbon Physician Practices, Llc
06.2019 - 09.2020
Meadowview Hospitalist
Meadowview Physician Practices, Llc
01.2016 - 06.2019
CPC
AAPC
Associate of Applied Science - Administrative Assistance
Maysville Community And Technical College
Similar Profiles
Amy MillsAmy Mills
Medical Practice Manager at DLP Rutherford Physician Practices, LLCMedical Practice Manager at DLP Rutherford Physician Practices, LLC
Jasmen MitchellJasmen Mitchell
Certified Medical Assistant at WakeMed Physician PracticesCertified Medical Assistant at WakeMed Physician Practices
Lesley C. SpearsLesley C. Spears
Registered Medical Assistant at WakeMed Physician Practices Raleigh NCRegistered Medical Assistant at WakeMed Physician Practices Raleigh NC