I am a strong and adaptable individual with experience at Riches Barber Shop, excelling in client management and service. I demonstrate exceptional time management and effective communication skills, building to customer satisfaction and improving appointment flow. To add on, I have experience with handling customer interactions and resolving issues promptly. I make use of communication and empathy to build strong customer relationships. Furthermore, I am bilingual in English and Spanish, I encourage positive relationships and make sure of a welcoming environment for all clients/customers.