Kandie Zayed
Beloit,OH
Overview
25
25
years of professional experience
Work History
Services Project Coordinator
Lowe's
Beloit, OH
05.2023 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference
- Developed strong relationships with clients, leading to repeat business for the company
- Evaluated project specifications prior to beginning work, ensuring that all necessary tools were available onsite before commencing installations
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
Manager
Advanced America
Hilliard, USA
02.2006 - 09.2008
- Accomplished financial objectives by forecasting requirements and initiating corrective actions
- Offered constructive feedback to team members, boosting overall job performance
- Reduced workplace safety or health hazards by enforcing work practices and procedures
- Managed expense and investment budgets to meet business operating plans
- Collaborated with staff to develop and carry out processes, resulting in improved performance
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
- Assigned, prioritized and delegated tasks and responsibility to departmental employees
- Counseled and disciplined employees, driving performance improvement
Assistant Manager
Cardinal Market
Louisville, USA
02.2000 - 11.2006
- Interviewed potential job candidates and made hiring recommendations to general manager
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Managed company orders, expenditures and sales to meet budget and revenue targets
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Organized company merchandise and displays to increase brand awareness and product sales
Timeline
Services Project Coordinator
Lowe's
05.2023 - Current
Manager
Advanced America
02.2006 - 09.2008
Assistant Manager
Cardinal Market
02.2000 - 11.2006