Empathetic and patient professional with a proven track record in customer service and collaboration. Adept at multitasking and leading teams to maintain high standards of cleanliness and safety in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Lead Daycare Attendant
Hound House
Las Vegas, NV
12.2024 - Current
Assisted with daily feeding and grooming routines, promoting health and hygiene among pets.
Monitored pet behaviors, identifying signs of distress or discomfort for timely intervention.
Collaborated with team members to develop enrichment programs tailored to individual pet needs.
Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
Administered daily feeding and medication schedules for dogs, ensuring adherence to health guidelines.
Maintained cleanliness of facility through regular cleaning of play areas, kennels, and equipment.
Security Gaurd
IPS Nationwide
Las Vegas, NV
11.2023 - Current
Monitored premises to ensure safety and security compliance.
Conducted regular patrols to identify and address potential security risks.
Responded promptly to incidents, ensuring quick resolution and minimal disruption.
Collaborated with law enforcement during investigations and emergency situations.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Security Guard
BEST A Garda World Company
Las Vegas, NV
11.2023 - 05.2025
Conducted regular patrols to deter potential breaches and maintain a secure environment.
Responded swiftly to incidents, coordinating with local law enforcement as needed.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Housekeeper
El Capitan Lodge
Las Vegas, NV
05.2024 - 09.2024
Supervised daily cleaning operations, ensuring adherence to hotel standards and guest satisfaction.
Developed efficient cleaning schedules, optimizing workflow for maximum productivity.
Conducted inventory management for cleaning supplies, minimizing waste and ensuring availability.
Lead Housekeeper
El Capitan Lodge
Craig, Alaska
05.2023 - 09.2023
Supervised daily cleaning operations, ensuring adherence to established standards and protocols.
Implemented inventory management for cleaning supplies, optimizing resource allocation and usage.
Trained and mentored housekeeping staff on best practices and efficient cleaning techniques.
Implemented quality control checks, enhancing overall cleanliness and service quality in guest rooms.
Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Developed and enforced quality control measures to maintain cleanliness and sanitation standards.
Inbound Sales Representative
Omaha Steaks
Work From Home
11.2020 - 06.2022
Developed and maintained strong relationships with clients, ensuring repeat business and loyalty.
Managed inbound sales inquiries to maximize customer satisfaction and drive conversion rates.
Provided product knowledge and recommendations to enhance customer engagement and upselling opportunities.
Analyzed customer feedback to identify trends, improving service delivery and product offerings.
Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
Lead Cashier
Savers
Las Vegas, NV
11.2018 - 10.2019
Trained and mentored new cashiers, fostering a collaborative team environment.
Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
Implemented process improvements that enhanced customer service and reduced wait times.
Resolved customer inquiries and complaints effectively, maintaining high satisfaction rates.
Assisted customers by answering questions and fulfilling requests.
Maintained clean and organized workspaces throughout the store, enhancing overall shopping experience for customers.