Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KANDRA URBANK

Saint Petersburg,FL

Summary

Health Service Administration graduate from Keiser University with over 5 years of clinical experience in phlebotomy, medical assisting, and management. Demonstrated ability to deliver high-quality patient care while maintaining professionalism. Strong work ethic and adaptability, with a focus on transitioning into healthcare administration roles. Exceptional organizational and interpersonal skills enhance team collaboration and operational efficiency.

Overview

13
13
years of professional experience

Work History

Medical Assistant

Planned Parenthood of Florida
Saint Petersburg, USA
11.2024 - Current
  • Administered medications and performed basic laboratory tests.
  • Educated patients on reproductive health and family planning options.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized charts, documents and supplies to maintain team productivity.

Youth Mentor/Manager

There is Hope for Me
Coral Springs, FL
07.2012 - Current
  • Managed over 100 incoming and outgoing correspondences, including mail, email, and faxes.
  • Organized personal and professional calendars.
  • Monitored youth behavior, and offered guidance and support for positive change.
  • Liaised with parents and caregivers to provide updates on progress and behavior, and actively worked with non-profit organizations to publicly speak about human trafficking.

Administrative Assistant

Sarasota Orthopedic Institute | Comprehensive Spine Institute | 71 Enterprises
Bradenton, Florida
01.2023 - 10.2024
  • Assisted with patient billing processes, including verifying insurance coverage and submitting claims.
  • Served as a liaison between patients, attorneys, and healthcare providers to facilitate a smooth communication flow.
  • Always maintain the confidentiality of sensitive client information.
  • Demonstrated strong attention to detail when note-taking and proofreading legal documents for accuracy.
  • Scheduled Outlook meetings, depositions/trials, IME/CME, and out-of-town arrangements effectively, while managing multiple calendars to optimize time management.
  • Assisted with budget tracking by monitoring expenses and reconciling invoices.

Medical Assistant/Phlebotomist Technician

Alliance Spine and Joint
Miami, Florida
12.2020 - 03.2022
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Education

Bachelor of Science - Health Services Administration

Keiser University
Clearwater, FL
09-2027

Associate of Arts - Health Services Administration

Keiser University
Clearwater, FL
06-2025

Skills

  • Patient education and health information management
  • Medical terminology proficiency
  • Data entry accuracy
  • Team collaboration
  • Time management
  • Business operations organization

Languages

Spanish
Native/ Bilingual

Timeline

Medical Assistant

Planned Parenthood of Florida
11.2024 - Current

Administrative Assistant

Sarasota Orthopedic Institute | Comprehensive Spine Institute | 71 Enterprises
01.2023 - 10.2024

Medical Assistant/Phlebotomist Technician

Alliance Spine and Joint
12.2020 - 03.2022

Youth Mentor/Manager

There is Hope for Me
07.2012 - Current

Bachelor of Science - Health Services Administration

Keiser University

Associate of Arts - Health Services Administration

Keiser University

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