Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kandy Thompson

East Stroudsburg,United States

Summary

Highly motivated job seeker with desire to take on new challenges and have a history of meeting company needs with consistency and organized practices. I pose a strong work ethic, adaptability, and exceptional interpersonal skills. As well as being adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Secretary

Tim's Autobody
08.2022 - 11.2023
  • Answered incoming phone call, responded to inquiries as needed
  • Maintained filing systems for confidential documents, organized foled for easy retrieval of information when requested

Dental Receptionist

Bartonsville Family Dental
07.2021 - 08.2022
  • Scheduled cleanings and dental appointments with centric
  • Answered incoming calls, scheduled appointments, and confirmed patient visits
  • Managed front desk operations, collecting payments
  • Ensure that all HIPPA regulations were followed while handeling confidential patient information

Branch Account Manager

One Main Financial
03.2015 - 07.2022
  • Created and implemented strategies to increase sales volumes at branch level
  • Maintained accurate records of customer transactions and other relevant information in accordance with company standards
  • Verified cash by balancing cash drawers and maintaining cash count records
  • Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility
  • Investigated customer complaints, identified root causes and implemented corrective actions

Medical Secretary

LVHN Pocono DFH Cancer Center
03.2015 - 07.2021
  • Answered incoming calls in a professor and directed them to the appropriate personnel
  • Prepared patient charts for physicians prior to appointments, including updating existing information
  • Assisted with check-in and check-out of patients in an effective manner, ensuring all necessary forms were completed accurately as well as collecting payments
  • Scheduled laboratory tests, imaging studies and other procedures as requested by the physician
  • Ensured all HIPPA compliance was maintained throughout the practice by following protocols

Education

High School Diploma -

East Stroudsburg Senior High

Skills

  • Valid Drivers License
  • Certified Professional Coder
  • Certified Medical Transcriptist
  • Calendar/Scheduling Management
  • Typing/Computer Experience
  • Organization and Efficient
  • Life and Annuity License
  • Telephone/In-Person Etiquette
  • Accurate Data Entry
  • Billing and Invoicing
  • HIPAA Compliant
  • Microsoft Office Experienced
  • Epic & Navinet Experienced
  • Dentrix
  • Office Management
  • QuickBooks
  • Phone reception
  • Requisition processing
  • Letter writing
  • Office correspondence

Certification

Life Insurance License

Medical Transcription Certification

Business Analyst and Project Manager Collaboration Certificate

Exce;l Creating Business Budget Certificate

Timeline

Secretary

Tim's Autobody
08.2022 - 11.2023

Dental Receptionist

Bartonsville Family Dental
07.2021 - 08.2022

Branch Account Manager

One Main Financial
03.2015 - 07.2022

Medical Secretary

LVHN Pocono DFH Cancer Center
03.2015 - 07.2021

High School Diploma -

East Stroudsburg Senior High

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Kandy Thompson