Kandyce Island
Oklahoma City,OK
Summary
I am an English Language Arts teacher with a passion for analyzing the works of students to understand them better and build their reading and writing skills. I am learning to be adept at bridging the gap for my students in terms of their understanding and presentation of their work. I also have over 10 years of customer service experience and over 5 years of managerial experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
5th Grade English Language Arts Teacher
OKCPS
07.2023 - Current
- Evaluated academic skills of each student through verbal assessments, graded assignments, and standardized tests.
- Encouraged independent thought, good judgment, and expression of original ideas.
- Kept classroom organized, clean and safe for students and visitors.
- Prepared and implemented lesson plans covering required course topics.
- Helped students develop academic, social and emotional skills for long-term success.
- Promoted effective verbal and written communication through listening, speaking, reading, and writing practice.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
5th Grade Science Teacher
Oklahoma City Public Schools
07.2022 - 05.2023
- Instructed students in science using OK state standards and OKCPS guidelines
- Conveyed school-wide expectations to students all across campus when necessary based upon OKCPS expectations
- Conveyed classroom expectations to students in classrooms based on OKCPS and JMEMS standards
- Participated in keeping students safe during morning and afternoon duty
- Participated in Innovative Transformative Professional Development meetings
- Participated in staff meetings and served on Faculty/Advisor Committee
- Helped assist other teachers through class coverage.
- Demonstrated strong knowledge of curriculum and instruction and remained current with latest professional and scientific developments.
- Delivered variety of planned learning experiences using diverse media and methods and motivated students to learn and use time wisely.
Financial Aid Officer
Oklahoma State University- OKC
06.2017 - 06.2022
- Assists Director in overseeing activities and services of Financial Aid and Scholarship Office
- Coordinate activities related to electronic transmission of records and data, student loan transmissions, and awards packaging
- Assist OSU-OKC Financial Aid Counselors in review and processing of financial aid applications relative to state, federal, private, and institutional assistance
- Coordinate all activities related to maintenance of all software necessary to process federal, state, and institutional aid
- Conduct early awareness seminars relative to federal student aid application, eligibility, and/or satisfactory academic progress
- Serve as liaison between Financial Aid and Scholarships Office and OSU-OKC Technology Office, Ellucian Banner, and Department of Education concerning software issues.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
Processing Center Manager of Student Eligibility
Tulsa Community College
10.2015 - 06.2017
- Responsible for staff supervision; organizing and coordinating work-flow and schedules; monitoring quantitative and qualitative output and staff effectiveness, performance evaluation of staff
- Provides daily oversight of staff, time management, training and mentoring, and performance evaluation including daily operational tasks
- Processes various student eligibility reports
- Develops, prepares, and executes staff training activities and maintains accurate records of activities
- Participates in development of department goals, objectives, and annual aid year set-up and planning
- Completes verification of federal student aid applications
- Plans and institutes long-term program improvements for current staff
- Analyzes and defines complex organizational, policy, or procedural problems, collect and evaluates data and draws valid conclusions, and project consequences of various alternative courses of action
- Serves as liaison between management and campus staff; advises 4 campuses on federal regulations.
- Managed work and performance of more than 10 employees.
Financial Aid Counselor
Oklahoma State University
09.2012 - 10.2015
- Participates in conferences, webinars, and any other dialogue that keeps one abreast of constant changes
- Share in professional review of 2,000 financial aid applications for FSA assistance and state-funded programs
- Consistent communication with students, parents, and administration regarding FSA policies and OSU-OKC financial aid policies and procedures
- Responsible for making professional judgment decisions relative but not limited to dependency status and income-sensitive information of federal aid applicants
- Communicates with private third-party entities to receive aid on student's behalf.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
Loan Officer/Financial Aid Counselor
Langston University
01.2009 - 01.2012
- Became familiar with federal rules and regulations regarding financial aid awards for students
- Awarded students financial aid
- Communicated federal regulations and Langston University policies to students, parents, and university officials
- Exercised customer service skills to students, parents, and university officials
- Certified all types of loans under FFELP and Direct Loan programs
- Helped coordinate financial aid awareness seminars to aid students
- Served students with basic financial needs, with special emphasis on loans.
- Certified and processed 60% of Parent Plus Loan applications
Customer Service Representative
BMI Systems, Inc.
01.2009 - 07.2009
- Maintained files and records of Langston University Copy Center
- Customer service representative for payments, requests, complaints, and inventory
- Processed university mail for courier and USPS
- Furnished copy request by university faculty, staff, and students.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Processed 100% of copy request tickets for Copy Center
Administrative Assistant
Langston University
01.2008 - 01.2009
- Maintained files and records for Langston Community Development Corporation (i.e
- Grievances, Retail Plaza, etc.)
- Collected rental payments from tenants in retail plaza
- Helped coordinate Annual Town Hall Meetings that are hosted by Langston University's president
- Helped coordinate Annual Poverty Summit hosted by Langston University
- Familiarized with EEOC/AA information due to working under EEOC/AA officer.
Office Clerk
Langston City Police Department
01.2008 - 01.2009
- Worked closely with police chief of Town of Langston City
- Recreated and organized office files for police department
- Created and prepared budgets for police department.
Education
Doctorate of Philosophy - Curriculum Design and Teaching
Northcentral University
Prescott, AZ06.2027
Masters of Urban Education - Urban Education
Langston University
Langston, OK05.2011
Bachelor of Arts - English
Langston University
Langston, OK05.2008
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Publisher
- Complaint resolution
References
Available upon request.
Certification
English Language Arts
Lesson Planning
Public Speaking
Communication
Research
English Sheltered Instruction
OSAT Certificate - Elementary Education
Timeline
5th Grade English Language Arts Teacher
OKCPS
07.2023 - Current
5th Grade Science Teacher
Oklahoma City Public Schools
07.2022 - 05.2023
Financial Aid Officer
Oklahoma State University- OKC
06.2017 - 06.2022
Processing Center Manager of Student Eligibility
Tulsa Community College
10.2015 - 06.2017
Financial Aid Counselor
Oklahoma State University
09.2012 - 10.2015
Loan Officer/Financial Aid Counselor
Langston University
01.2009 - 01.2012
Customer Service Representative
BMI Systems, Inc.
01.2009 - 07.2009
Administrative Assistant
Langston University
01.2008 - 01.2009
Office Clerk
Langston City Police Department
01.2008 - 01.2009
Doctorate of Philosophy - Curriculum Design and Teaching
Northcentral University
Masters of Urban Education - Urban Education
Langston University
Bachelor of Arts - English
Langston University
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