Kanesha Jackson Coffee
Franklin ,TN
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Also, I have a dynamic professional with a proven track record at Franklin Special School District, excelling in customer service and cash handling. Demonstrated ability to enhance student and teacher experiences through meticulous attention to detail and effective communication. I have gained many relationships and enjoyed being apart of the team. I adapt at fostering team collaboration, significantly contributing to workplace efficiency and safety.
Overview
9
9
years of professional experience
Work History
Served Students, Prepped Meals, Fruit, Salad Bars
Franklin Special School District
05.2021 - 09.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Cultivated warm relationships with regular customers.
- Maintained up-to-date knowledge of menu offerings, including seasonal items and nutritional information for informed recommendations to customers.
- Utilized strong interpersonal skills in handling diverse clientele from various age groups, cultural backgrounds, and dietary preferences.
- Assisted with preparing salads and cold food items.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Prepared salads, soups and sandwiches for customers.
Cashier, Customer Service, Prepared Meals
Chick-fil-A
04.2019 - 08.2020
- Balanced cash drawer at beginning and close of shift.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
Schedule Clients Dialysis Appointments
Fresenius Healthcare
02.2016 - 06.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Centennial High School
Franklin, TN 05-2009
Skills
- Cash Handling
- Food Safety
- Efficient time management
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Cleaning and sanitizing
- Multitasking
- Workplace Safety
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Cash Register Operation
Timeline
Served Students, Prepped Meals, Fruit, Salad Bars
Franklin Special School District
05.2021 - 09.2024
Cashier, Customer Service, Prepared Meals
Chick-fil-A
04.2019 - 08.2020
Schedule Clients Dialysis Appointments
Fresenius Healthcare
02.2016 - 06.2016
High School Diploma -
Centennial High School
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