Overview
Work History
Education
Skills
Timeline
StoreManager

Kanesha Wilson

Horn Lake,MS

Overview

13
13
years of professional experience

Work History

Store Manager

Dollar General
05.2023 - 05.2024
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.

Manager

Walmart
08.2020 - 05.2024
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Cocktail Server

Sams Town Casino And Hotel
03.2011 - 08.2020
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maximized sales of specials and Type drinks by thoroughly promoting to customers and maintaining great salesmanship.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
  • Maintained clean and organized bar area.
  • Communicated with guests to record orders and assess needs.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.

Education

Nursing

Coahoma Community College
Clarksdale, MS

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Store Opening and Closing
  • Friendly and Positive

Timeline

Store Manager

Dollar General
05.2023 - 05.2024

Manager

Walmart
08.2020 - 05.2024

Cocktail Server

Sams Town Casino And Hotel
03.2011 - 08.2020

Nursing

Coahoma Community College

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Kanesha Wilson