Dedicated certified pharmacy technician/prior authorization reviewer with 10+ years of utilization management experience specializing in pharmacy and medical injections drugs. Expert in conducting pre-certification, concurrent, and retrospective reviews using evidence-based criteria.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Pharmacy Custer Service Assistant II - Certified
HealthPartners
Bloomington, Minnesota
09.2013 - Current
Evaluated prior authorization requests for pharmacy and medical injectable drugs (including oncology).
Reviewed and adhered to internal guidelines for prior authorization processes, ensuring consistency and compliance.
Conducted detailed reviews of prior authorization requests, applying established criteria and protocols to facilitate accurate decision-making.
Coordinated follow-up on pending prior authorization requests to expedite processing timelines.
Communicated authorization decisions, including approvals and denials, to healthcare providers, pharmacies and patients.
Ensured compliance with state and federal regulations pertaining to prior authorizations.
Certified Pharmacy Technician
Merwin Long-Term Care Pharmacy
New Brighton, Minnesota
08.2008 - 09.2013
Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Entered patient and prescription information into pharmacy software systems with high attention to detail.
Prepared compound medications under the supervision of a licensed pharmacist.
Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.