Kanisha Parker
Baltimore,MD
Summary
Detail-oriented healthcare and revenue cycle professional with experience in accounts receivable, medical data entry, patient services, and phlebotomy. Skilled in insurance verification, payment posting, claims follow-up, EMR systems, and providing compassionate patient care. Known for accuracy, productivity, and maintaining HIPAA compliance in fast-paced medical environments.
Overview
10
10
years of professional experience
Work History
Phlebotomist
LabCorp
Baltimore, MD
10.2023 - 03.2026
- Executed daily venipuncture collections exceeding 50 on diverse patients.
- Moved between different clinic locations when necessary.
- Ensured proper labeling, handling, and transport of specimens
- Implemented strict infection control and safety guidelines.
- Ensured high-quality care while alleviating patient concerns.
Patient Service Representative
Baltimore Medical Systems
Remote
10.2024 - 12.2025
- Facilitated patient support by addressing scheduling, billing, and insurance verification through high-volume inbound calls.
- Verified insurance eligibility and benefits prior to appointments
- Updated patient demographics and documentation in EMR system
- Executed secure payment processing while efficiently collecting co-pays.
- Coordinated with providers and insurance carriers for referrals and authorizations.
- Secured HIPAA compliance in remote operations.
- Met daily productivity and quality assurance metrics
Data Entry Administrator
Cypress
Remote
06.2022 - 12.2023
- Entered patient demographics, charges, and medical documentation
- Achieved daily productivity benchmarks with exceptional accuracy.
- Reviewed documents for completeness and corrected discrepancies
- Conducted record audits to assist billing department.
Accounts Receivable Representative
MedStar Health
Remote
01.2021 - 05.2022
- Monitored and addressed unpaid claims to improve collections.
- Resolved billing discrepancies and claim denials
- Accurately posted payments and adjusted accounts.
- Resolved reimbursement issues by liaising with insurance companies.
- Decreased overdue accounts receivable balances through enhanced follow-up procedures.
Patient Service Representative
Johns Hopkins Hospital
06.2019 - 01.2021
- Registered patients and verified insurance coverage
- Scheduled appointments and updated patient records
- Collected co-pays and processed payments
- Maintained confidentiality in accordance with HIPAA regulations
- Provided professional front-desk support in high-volume setting
Food Service Worker
Wendys Fast Food
Baltimore, MD
07.2016 - 04.2019
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Education
Professional Coding -
Health Tech Academy
04.2026
High School Diploma - Health Studies
Mergenthaler Vocational Technical High School
Baltimore, MD5 2019
Skills
- Accounts Receivable & Collections
- Insurance Verification & Authorization
- Payment Posting & Reconciliation
- Medical Billing & Claims Follow-Up
- Data Entry (60 WPM)
- EMR/EHR Systems
- HIPAA Compliance
- Patient Registration & Scheduling
- Customer Service & Call Handling
- Specimen Collection & Processing
- Venipuncture & Capillary Sticks
- Microsoft Office Suite
Education
true
Timeline
Patient Service Representative
Baltimore Medical Systems
10.2024 - 12.2025
Phlebotomist
LabCorp
10.2023 - 03.2026
Data Entry Administrator
Cypress
06.2022 - 12.2023
Accounts Receivable Representative
MedStar Health
01.2021 - 05.2022
Patient Service Representative
Johns Hopkins Hospital
06.2019 - 01.2021
Food Service Worker
Wendys Fast Food
07.2016 - 04.2019
Professional Coding -
Health Tech Academy
High School Diploma - Health Studies
Mergenthaler Vocational Technical High School