KANISHA SMITH
Lima
Summary
Dynamic professional with extensive experience at Mercy Health, excelling in family case management and client advocacy. Proven ability to assess client needs and implement strategic solutions, enhancing service delivery. Skilled in confidential documentation and report writing, fostering strong relationships through effective communication and problem-solving. Committed to empowering individuals and families.
Overview
10
10
years of professional experience
Work History
CASA Coordinator
Crime Victim Services
Lima
05.2025 - Current
- Assisted clients in navigating complex legal systems by providing resources and referrals.
- Reviewed client records and documents for accuracy and completeness.
- Created detailed reports on client progress for review by supervisors.
Social Worker/Home Visitor
Mercy Health/ Help Me Grow
Lima
10.2022 - 11.2024
- Maintained thorough case history records and wrote detailed reports.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Maintained lists of resources helpful to clients.
- Developed workable solutions for recurring problems for individuals and families.
DSP Worker
Crsi
Lima
06.2018 - 11.2024
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Team Lead
Mercy Health Hospital
Lima
07.2015 - 08.2024
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management team to implement new work procedures or policies.
- Maintained accurate records of employee attendance and task completion times.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Motivated staff through positive reinforcement techniques.
Education
Bachelor of Science - Social Work
Bluffton University
Bluffton, OH05.2022
Associate of Science - Human Services
James A Rhodes State College
Lima, OH05.2019
High School Diploma -
Apollo Career Center
Lima, OH05.2015
Skills
- Confidential Documentation and Record keeping
- Family Case Management
- Client Needs Assessment
- Data Collection and Management
- Strategic Planner
- Home Visits
- Data Collection and Entry
- Verbal and Written Communication
- Data Entry Software
- Case management
- Client advocacy
- Report writing
- Data entry
- Team collaboration
- Problem solving
- Time management
- Needs assessment
Timeline
CASA Coordinator
Crime Victim Services
05.2025 - Current
Social Worker/Home Visitor
Mercy Health/ Help Me Grow
10.2022 - 11.2024
DSP Worker
Crsi
06.2018 - 11.2024
Team Lead
Mercy Health Hospital
07.2015 - 08.2024
Bachelor of Science - Social Work
Bluffton University
Associate of Science - Human Services
James A Rhodes State College
High School Diploma -
Apollo Career Center
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