Kanjanaporn Hirunnakul
Los Angeles
Summary
- Adept Physical Therapist and Main Server with a proven track record at Tomoko Japanese Spa, excelling in customer service and interpersonal communications. Demonstrated ability to increase client retention through empathetic engagement and a strong work ethic. Skilled in safety procedures and multitasking, ensuring high-quality service and effective problem-solving in fast-paced environments.
- Dedicated Physical Therapist with over 6 years of experience in luxurious spa with many Celebrity effectively communicate with clients about their need and concerns
- Strong personal hygiene skills and look professional
- Interpersonal skills to coworkers, supervisors and clients made these feel comfortable and help them have an enjoyable experience
- Organization skills to keep track of all appointments and each client's individual needs
- Anatomy and physiology expertise, strong understanding of human body and how it function
- Passionate about hospitality any eager to bring my skills and enthusiasm to the role of Cabin Crew
Overview
8
8
years of professional experience
1
1
Certification
Work History
Physical Therapist
Tomoko Japanese Spa
10.2016 - Current
- Providing Treatment to clients.
- Communicated clearly explain treatment, motivate, empathy, patience, responsibility, dependability to clients and listen to their concerns.
- Ensuring health and safety procedure and policies are followed during treatment
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Main Server
Lala Rice Thai Eatery
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Bachelor Degree - Education Program in English
Lampang Rajabhat University
Thailand2014
High School Diploma -
Bunyawat Witthayalai School
Thailand2009
Skills
- Customer Service
- Strong Work Ethic
- Reliability and punctuality
- Hospitality service expertise
- Emergency Procedures
- Safety Procedures
- Cultural Awareness
- Interpersonal communications
- Positive Attitude
- Multitasking and Organization
- Problem-Solving
Languages
Thai
English
Certification
California Massage Therapy Council Certification
Timeline
Main Server
Lala Rice Thai Eatery
11.2022 - Current
Physical Therapist
Tomoko Japanese Spa
10.2016 - Current
Bachelor Degree - Education Program in English
Lampang Rajabhat University
High School Diploma -
Bunyawat Witthayalai School
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