Kannan Turner
Prattville
Summary
Knowledgeable veterinary assistant with a solid foundation in animal care and clinical assistance. Supported veterinary procedures and maintained high standards of patient care. Demonstrated expertise in animal handling and medical record-keeping. Skilled in assisting with procedures, administering medications, and performing lab tests. Strong focus on teamwork and adaptability; ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.
Overview
10
10
years of professional experience
Work History
Veterinary Assistant
Banfield Pet Hospital
Montgomery, AL
01.2022 - Current
- Manage high-volume phone inquiries, including appointment scheduling and service questions.
- Prepare animals for surgery: collect and process samples, as well as providing pre-operative care and post-operative monitoring.
- Manage inventory of medical supplies and equipment; ensuring organization and readiness.
- Educate pet owners on preventive care, vaccination schedules, and nutritional needs.
Customer Service Representative
State Farm
Prattville, AL
09.2021 - 12.2021
- Provided high-volume inbound and outbound phone support to customers regarding policy information, account updates, and service inquiries
- Accurately documented customer interactions, policy changes, and issue resolutions within internal databases.
- Conducted follow-up calls to confirm issue resolution, clarify next steps, and ensure customer satisfaction.
Beverage Cart Server
Robert Trent Jones Golf Trail
Prattville, AL
04.2021 - 08.2021
- Delivered prompt beverage service to enhance guest experience at events and tournaments.
- Implemented efficient cart routing strategies to minimize wait times during peak hours.
- Ensured inventory accuracy through diligent tracking of beverage cart stock levels and restocking as needed.
Kennel Technician
Partners For Pets
Montgomery, AL
05.2019 - 03.2021
- Provided daily care, feeding, and exercise for animals in a safe, clean environment.
- Maintained cleanliness of kennel facilities and ensured proper sanitation protocols were followed.
- Administered basic grooming services, including bathing and nail clipping, to maintain hygiene standards.
Bowling Attendant
Good Times Bowling
Auburn, AL
11.2018 - 04.2019
- Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.
- Created a welcoming atmosphere by greeting customers enthusiastically upon arrival and thanking them as they left the establishment.
- Conducted regular safety checks on bowling equipment, maintaining compliance with health regulations.
Crew Member
Moe's Southwest Grille
Auburn, AL
09.2018 - 11.2018
- Prepared and assembled food items according to safety and quality standards.
- Delivered exceptional customer service while handling high-volume transactions in fast-paced environment.
- Processed orders on POS system: accepted cash and charge payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Shift Leader
Marco's Pizza
Prattville, AL
06.2016 - 08.2018
- Maintained and organized the work environment by delegating tasks to staff as needed.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Utilized POS systems efficiently for order processing and inventory management.
- Supervised daily operations, ensuring efficient workflow and high-quality service.
Education
High School Diploma -
Prattville High School
Prattville, AL05-2018
No Degree - Animal Science
Penn Foster Career School
Scranton, PA01-2029
Skills
- Data collection and entry
- Appointment scheduling
- Computer Proficiency
- Laboratory procedures
- Phlebotomy techniques
- Sanitation protocols
- Emergency and preventive care
- Time management
- Diagnostic imaging
- Surgical assistance
- Veterinary office administration
- Client education
Timeline
Veterinary Assistant
Banfield Pet Hospital
01.2022 - Current
Customer Service Representative
State Farm
09.2021 - 12.2021
Beverage Cart Server
Robert Trent Jones Golf Trail
04.2021 - 08.2021
Kennel Technician
Partners For Pets
05.2019 - 03.2021
Bowling Attendant
Good Times Bowling
11.2018 - 04.2019
Crew Member
Moe's Southwest Grille
09.2018 - 11.2018
Shift Leader
Marco's Pizza
06.2016 - 08.2018
High School Diploma -
Prattville High School
No Degree - Animal Science
Penn Foster Career School