KANOCKWA HORTON-HANSON
Lehigh Acres,FL
Summary
Accomplished ATTORNEY LIASION MEDICAL ACCOUNT REP with a proven track record at NUEROSCIENCE & SPINE ASSOCIATES, skilled in negotiation and Microsoft Office. Excelled in streamlining processes and enhancing client settlements, demonstrating exceptional confidentiality and customer service. Achieved significant counterclaims settlements, showcasing a blend of analytical prowess and interpersonal skills.
Overview
7
7
years of professional experience
Work History
ATTORNEY LIASION MEDICAL ACCOUNT REP
NUEROSCIENCE & SPINE ASSOCIATES
09.2022 - Current
- Conducted settlement negotiations $3,000,000 in counterclaims.
- Analyzed legal documents and identified pertinent issues for clients.
- Created client accounts with LOP's.
- A/R for depositions and phone conferences.
- Research A/P for opposing council.
- Streamlined intake process for new patients, improving patient's settlements negotiations.
- Subpoena request.
- Negotiated favorable settlements.
Core Team Leader
Mercedes-Benz Stadium
02.2019 - 05.2024
- Directed training and retraining of employees to boost performance and enhance business results.
- Evaluated employee performance regularly, providing constructive feedback and setting achievable milestones for personal development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Colleague relations with uttermost customer service.
- Engaged with New Hires to assist with Company Core Values.
Security Supervisor
SAFE
10.2017 - 05.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Supervised team of 20 security personnel during shift.
- Managed 100 security personal during a shift.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Established and maintained close working relationships with local law enforcement officers.
Administrative Assistant
Unifi Service/Delta DGS
09.2020 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
- Payroll, PTO, Benefits
Area Manager Community Vaccination Center
FEMA
02.2021 - 06.2021
- Managed GRITS (Georgia State Registration Information Tracking)
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase results.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
Education
Associate of Science - Electronics Engineering Technologies
Computer Processing Institute
Bridgeport, CTNo Degree - Criminology And Profiling
International Open Academy
New York, NYSkills
- Negotiation
- Microsoft Office
- Confidentiality and Data Protection
- HIPPA
- Electronic Records Management
- Excel
- Various Office Software
- Teams/Remote Conferencing
- Payroll
- A/P and A/R
- Customer Service
- Bookeeping
Timeline
ATTORNEY LIASION MEDICAL ACCOUNT REP
NUEROSCIENCE & SPINE ASSOCIATES
09.2022 - Current
Area Manager Community Vaccination Center
FEMA
02.2021 - 06.2021
Administrative Assistant
Unifi Service/Delta DGS
09.2020 - 09.2022
Core Team Leader
Mercedes-Benz Stadium
02.2019 - 05.2024
Security Supervisor
SAFE
10.2017 - 05.2024
Associate of Science - Electronics Engineering Technologies
Computer Processing Institute
No Degree - Criminology And Profiling
International Open Academy
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