Kanokpol Hassinger
South Daytona,Florida
Summary
I have been working with customer care with many company and currently through my own services. I am confident in client relationship building and customer service. Possess great physical strength and judgement.
Experienced with time management and problem solving skills. I am proud of my quick learning skills through sight and touch. I have a clean driving record and comfortable with delivering ordered item on time with peace of mind and safety.
Overview
4
4
years of professional experience
Work History
Massage Therapist
Self Employ
South Daytona, United States
10.2021 - Current
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Created marketing advertisements to increase awareness of services and boost sales.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
- Worked with clients to ascertain medical history, potential issues and areas needing support.
Server Manager
Thai Erawan Restaurant
Ormond Beach, FL
08.2020 - 10.2022
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Led team of servers to consistently meet customer service and sales targets.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Welcomed and greeted guests before presenting special menu items to clients.
- Oversaw food preparation and monitored safety protocols.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Motivated staff to perform at peak efficiency and quality.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Physical Therapist Assistant
Ratree Lertkitcharoenporn
Port Orange, FL
03.2019 - 03.2020
- Communicated with physicians to provide updates on patient care.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Answered questions from patients via email, phone and in person.
- Administered massages and traction to relieve pain and prevent deformity.
- Documented each patient case with updates in computer system.
- Maintained excellent attendance record, consistently arriving to work on time.
- Increased customer satisfaction by resolving issues.
Education
Master of Arts - Massage Therapist
World of Beauty Academy
6111 W Colonial Dr, Orlando, FL02.2022
Associate of Arts - Science And Medicine
Daytona State College
Daytona Beach, FL05.2020
Skills
- Healthcare Professional Consultations
- Range of Motion Assessment
- Muscle Strengthening Techniques
- Information Gathering
- Customer Service
- Analytical Thinking
- Effective Communications
- Relationship Building
- Client Records Maintenance
- Cash Handling
- Quality Assurance
Timeline
Massage Therapist
Self Employ
10.2021 - Current
Server Manager
Thai Erawan Restaurant
08.2020 - 10.2022
Physical Therapist Assistant
Ratree Lertkitcharoenporn
03.2019 - 03.2020
Master of Arts - Massage Therapist
World of Beauty Academy
Associate of Arts - Science And Medicine
Daytona State College
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