Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kanokwan Smith

Kanokwan Smith

York Springs

Summary

Dynamic Medical and Legal Thai Interpreter with proven success at Languageline Solutions, enhancing communication and ensuring accurate diagnoses. Skilled in consecutive and simultaneous interpreting, I excel in problem-solving and fostering relationships, contributing to global product launches and educational support. Committed to delivering exceptional service and optimizing patient care.

Professional interpreter with extensive experience in Thai language services, including translation and cultural mediation. Known for strong focus on teamwork and results-driven approach. Reliable and adaptable, with excellent linguistic skills and keen understanding of cultural nuances.

Overview

27
27
years of professional experience

Work History

Medical and Legal Thai Interpreter

Languageline Solutions
04.2020 - Current
  • Improved communication between healthcare providers and patients, ensuring accurate diagnoses and treatment plans through detailed interpretation services.
  • Contributed to the success of global product launches by translating technical manuals, documentation, and promotional materials into Thai language.
  • Helped educational institutions meet the needs of their diverse student populations by providing tailored language support in classrooms and administrative settings.
  • Promoted tourism growth by assisting travel agencies with creating engaging content catered to Thai-speaking travelers visiting the United States.

Shift Manager

Tacobell
04.2014 - 04.2019
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Area Manager/Pharmacist

Boots Retail Thailand
05.2000 - 04.2012
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.

Pharmacist

Phranakornsriayuthaya Hospital
03.1998 - 03.1999
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.

Education

Ph.D. - Pharmacognosy

Silpakorn University
Phra Nakhon, Bangkok, Thailand
03-1998

Skills

  • Telephone interpreting
  • Consecutive interpreting
  • Simultaneous interpreting
  • Video remote interpreting

Timeline

Medical and Legal Thai Interpreter

Languageline Solutions
04.2020 - Current

Shift Manager

Tacobell
04.2014 - 04.2019

Area Manager/Pharmacist

Boots Retail Thailand
05.2000 - 04.2012

Pharmacist

Phranakornsriayuthaya Hospital
03.1998 - 03.1999

Ph.D. - Pharmacognosy

Silpakorn University

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