KANTHI ANNAPUREDDY
San Jose,CA
Summary
Information Technology leader with over 15 years of experience in Program Management, Design and Development of enterprise level applications. Expertise in coordinating and directing complex programs with strong leadership in planning, execution and budgeting. Proven excellence in analytical decision making to drive superior product quality and production efficiency. Articulate presenter with the ability to decipher technical information in a clear and concise manner. Demonstrated ability to successfully lead and manage large global cross functional teams
Overview
16
16
years of professional experience
Work History
Staff Technical Program Manager
Walmart
02.2021 - Current
- Coordinated risk identification workshops and implemented Fraud Strategy solutions resulting in reducing $64 million in Chargebacks
- Led integration of Fraud management module with Customer Contact platforms reducing Fraudulent activity and improving decline rates.
- Collaborated with large cross-functional teams globally to enable Fraud check at Walmart Signups/Renewal/Reactivation with 5% decline rates
- Led evaluation, selection, and integration of vendor solutions optimizing fraud prevention capabilities for Money Transfer programs.
- Supervised the overall Seller Vetting and Onboarding program execution with cross functional teams for Walmart Marketplace.
- Integrated Inkiru Risk Model with Customer Care to mitigate $16M/annually hard losses to the enterprise due to chargebacks, returns, contact center servicing.
- Supported the implementation of Deferred Auth for EBT(Electronic Benefit Transfer Card) orders with a $38M annual impact in GMV due to EBT outages
Manager - IT Program Management
Caterpillar, Inc
05.2014 - 02.2021
- Planned and managed IT applications and maintenance for transportation rate management and customer relationship management(Salesforce)global programs with an annual budget of over $5M
- Administered programs using agile and waterfall approaches depending on project specifics and client goals,developed detail project road maps, plans, schedules and work breakdown structures
- Recognized areas of improvements and developed plans for new capabilities and ensured adherence
- Administered migration of groups within CAT logistics from IBM lotus notes based system to Salesforce case management platform.
- Supported development and software quality assurance with standard tools and processes to ensure product stability for end users
- Managed multiple initiatives to provide end to end monitoring system for 150+ logistics suppliers to drive engagement and accurate reporting
- Standardized operational and historical reporting across multiple programs for various process within logistics for better tracking using Tableau and Salesforce platform
- Administered automation of inbound and outbound operations for multiple equipment processing centers for Caterpillar logistics
- Led a system integration program to support large tractors merge-in-transit supply chain automation efforts with an objective to ensure data accuracy for orders and shipping
Technical Project Lead
Caterpillar, Inc
05.2011 - 04.2014
- Oversaw large global ABAP SAP dev teams to transform Caterpillar logistic solutions into SCM-EWM, CRM, and BW
- Directed a global team of over 60 software developers to roll out World wide distribution centers for CAT Logistic services division
- Provided technical direction on over 150 enhancements and 25 interfaces which included different areas of SAP
- Established work plan for over 200 functional requirements and generated timely and accurate weekly management reports
- Managed resource planning, identified experts and architects for different functional areas globally across multiple threads of work
- Delivered complex software solutions for major service parts management implementations (SPM) for multiple caterpillar distribution centers
- Coordinated across different diversion domains while meeting critical service level agreements of 99% availability
- Initiated the automation of test scripts and reporting for increasing velocity along with quality
- Supported continuous process and quality improvements through various phases in projects as a proactive measure to minimize risks
Lead Designer/Developer
Caterpillar, Inc
05.2008 - 04.2011
- Analyzed requirements and designed solutions for multi component environments like EWM, ECC and CRM and integration among these components
- Enhanced warehouse outbound processes to include transportation data to CRM system
- Developed new RF screens for Physical Inventory counting based on system guided queues
- Led the effort of updating material master updates from planning module (ERP) to product master in CRM
Education
Master of Science - Computers and Information Sciences
University of Michigan
Dearborn, MI01.2007
Bachelor of Science - Computers and Information Technology
Jawaharlal Nehru Technological University
India05.2004
Skills
- Program/Project Management
- Agile/Waterfall Methodology
- Cost and Budget Management
- Resource Management
- Salesforce(Forcecom)
- SAP ABAP (EWM, ECC, CRM)
Key Accomplishments
- Spearheaded the implementation of multiple Fraud risk assessment programs across multiple business units such as Payments , Returns , Market Place , Walmart+ , Money Transfer within Walmart.
- Supervised programs to automate order request processes in product distribution centers by standardizing tools and processes to align with the organizational goals
- Led multiple projects implementing Warehouse Management for over 15 distribution centers within Caterpillar Logistics Division working with a team of Architects, IT specialists and External vendors
- Improved operational efficiency and increased program engagement while managing annual budgets of over $10M
Timeline
Staff Technical Program Manager
Walmart
02.2021 - Current
Manager - IT Program Management
Caterpillar, Inc
05.2014 - 02.2021
Technical Project Lead
Caterpillar, Inc
05.2011 - 04.2014
Lead Designer/Developer
Caterpillar, Inc
05.2008 - 04.2011
Master of Science - Computers and Information Sciences
University of Michigan
Bachelor of Science - Computers and Information Technology
Jawaharlal Nehru Technological University
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