Kao Sheng Thao
Zimmerman,MN
Summary
Resourceful Professional offering expertise in problem-solving, data analysis, and customer service. Adept at quickly learning new technologies and processes to drive success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
7
7
years of professional experience
Work History
Innovation Specialist
Clear Lakes Dental
Minneapolis, MN
06.2019 - Current
- Collaborate with the CEO in planning, coordinating, and executing the establishment of new dental offices across the Twin Cities.
- Support the finance team by managing insurance pre-authorizations and claims processes with accuracy and efficiency.
- Lead and contribute to projects aimed at enhancing system functionality and operational efficiency.
- Conduct thorough reviews of invoices and financial statements to identify and resolve duplicate charges or discrepancies.
- Oversee the credentialing process for licensed providers, ensuring compliance with regulatory standards and maintaining accurate documentation.
Office Administration Assistant
Mankato State University
Mankato, MN
08.2018 - 05.2019
- Accurately entered information for new, transfer, graduate, and international students into the school’s database, ensuring data integrity and compliance with institutional standards.
- Led team members in coordinating projects aimed at assisting students and parents with campus tours, providing a seamless and welcoming experience.
- Managed the preparation and distribution of confirmation letters and informational packets to students and educational institutions, maintaining clear and timely communication.
Data Marketing Service Representative
Menards Distribution Center
Eau Claire, WI
06.2018 - 08.2018
- Scanned rebate receipts and accurately entered customer information into the database system with a high degree of precision.
- Demonstrated exceptional data entry and keying skills, ensuring efficiency and accuracy in all tasks.
- Maintained meticulous attention to detail while scanning and reviewing customer information to uphold data integrity.
- Conducted thorough reviews of data to identify and correct errors, ensuring accurate records and compliance with company standards.
Education
Associate of Arts - Individualized Studies
Hennepin Technical College
Minneapolis, MN05-2023
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Attention to detail
- Organizational skills
Timeline
Innovation Specialist
Clear Lakes Dental
06.2019 - Current
Office Administration Assistant
Mankato State University
08.2018 - 05.2019
Data Marketing Service Representative
Menards Distribution Center
06.2018 - 08.2018
Associate of Arts - Individualized Studies
Hennepin Technical College