Kao Sheng Thao
Zimmerman,MN
Summary
Resourceful Professional offering expertise in problem-solving, data analysis, and customer service. Adept at quickly learning new technologies and processes to drive success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
7
7
years of professional experience
Work History
Innovation Specialist
Clear Lakes Dental
06.2019 - Current
- Collaborate with the CEO in planning, coordinating, and executing the establishment of new dental offices across the Twin Cities.
- Support the finance team by managing insurance pre-authorizations and claims processes with accuracy and efficiency.
- Lead and contribute to projects aimed at enhancing system functionality and operational efficiency.
- Conduct thorough reviews of invoices and financial statements to identify and resolve duplicate charges or discrepancies.
- Oversee the credentialing process for licensed providers, ensuring compliance with regulatory standards and maintaining accurate documentation.
Office Administration Assistant
Mankato State University
08.2018 - 05.2019
- Accurately entered information for new, transfer, graduate, and international students into the school’s database, ensuring data integrity and compliance with institutional standards.
- Led team members in coordinating projects aimed at assisting students and parents with campus tours, providing a seamless and welcoming experience.
- Managed the preparation and distribution of confirmation letters and informational packets to students and educational institutions, maintaining clear and timely communication.
Data Marketing Service Representative
Menards Distribution Center
06.2018 - 08.2018
- Scanned rebate receipts and accurately entered customer information into the database system with a high degree of precision.
- Demonstrated exceptional data entry and keying skills, ensuring efficiency and accuracy in all tasks.
- Maintained meticulous attention to detail while scanning and reviewing customer information to uphold data integrity.
- Conducted thorough reviews of data to identify and correct errors, ensuring accurate records and compliance with company standards.
Education
Associate of Arts - Individualized Studies
Hennepin Technical College
Minneapolis, MN05-2023
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Attention to detail
- Organizational skills
Timeline
Innovation Specialist
Clear Lakes Dental
06.2019 - Current
Office Administration Assistant
Mankato State University
08.2018 - 05.2019
Data Marketing Service Representative
Menards Distribution Center
06.2018 - 08.2018
Associate of Arts - Individualized Studies
Hennepin Technical College
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