Kapry Skinner
Springville,NY
Summary
Dynamic Property Manager with expertise in tenant relations, lease administration, and financial management. Proven ability to enhance tenant satisfaction and streamline property operations through effective issue resolution and proactive communication.
Overview
11
11
years of professional experience
Work History
Property Manager
Standard Proeprty Management
Buffalo, NY
02.2023 - Current
- Oversaw lease agreements and renewals, ensuring accuracy in documentation and compliance.
- Managed tenant relations to resolve issues promptly and enhance satisfaction.
- Resolved resident complaints and expedited maintenance requests to enhance overall tenant experience.
- Coordinated property maintenance requests with contractors and vendors, ensuring timely resolution to maintain tenant satisfaction.
- Implemented marketing strategies that successfully attracted new tenants for available properties.
- Maintained financial records, including rent collection and expense tracking diligently.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Fitness Coach
Route 20 fitness
Orchard Park, New York
07.2015 - Current
- Led group fitness classes, fostering a motivating environment.
- Designed personalized fitness programs for diverse client needs.
- Maintained cleanliness and safety of gym equipment and facilities.
Office
Lincare
Orchard Park, New York
02.2021 - 02.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Facilitated customer requests by providing accurate information and support. and answered questions to improve satisfaction.
- Executed daily operations with accuracy and efficiency.
Receptionist
Terranova Insurance
Orchard Park, New York
05.2020 - 02.2022
- Greeted clients and visitors, providing a welcoming atmosphere at Terranova Insurance.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and coordinated meetings for insurance agents and clients.
- Maintained organized filing system for client documents and insurance policies.
- Processed incoming mail and packages, distributing to relevant staff members promptly.
Education
High School Diploma -
Frontier High School
Hamburg, NY06-2008
Skills
- Lease management
- Financial oversight
- Vendor management
- Property marketing
- Tenant engagement
- Property upkeep
- Client relationship management
Timeline
Property Manager
Standard Proeprty Management
02.2023 - Current
Office
Lincare
02.2021 - 02.2023
Receptionist
Terranova Insurance
05.2020 - 02.2022
Fitness Coach
Route 20 fitness
07.2015 - Current
High School Diploma -
Frontier High School