Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Kara Ammann

Aliquippa,PA

Summary

I am known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

I am very reliable when it comes to completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Thank you for taking a look at some of my special skills and having an interest in me. I look forward to working together if you choose to accept me into your establishment.

Overview

3
3
years of professional experience

Work History

Customer Returns Associate

Amazon
Imperial, PA
11.2023 - Current
  • Inspected returned products for damage or missing components before processing the return.
  • Supported sales team members to drive growth and development.
  • Conducted regular audits of returned merchandise to identify trends in customer complaints or dissatisfaction.
  • Identified critical distribution issues and reported to team leader or supervisor.
  • Processed returned items, including verifying condition and accuracy of product information.

Aircraft Fueler

Menzies Aviation
Aliquippa, PA
04.2022 - 08.2023
  • Utilized electronic testing equipment to troubleshoot fuel, ignition and emissions control systems.
  • Loaded fuel into aircraft using pumping equipment.
  • Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
  • Maintained accurate records of fuel quantity dispensed, cost, type, and destination.
  • Monitored arrival, parking, refueling, loading and departure of aircrafts.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Maintained cleanliness of refueling area.

Supervisor

CVS Pharmacy
Aliquippa, PA
12.2020 - 10.2021
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Provided ongoing training to address staff needs.
  • Coordinated employee schedules according to shift changes and availability.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Complied with company policies, objectives and communication goals.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Responded to customer questions regarding products, prices and availability.
  • Created new strategies for improving customer service standards within the organization.
  • Assessed company operations for compliance with safety standards.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.

Education

High School Diploma -

Aliquippa High School
Aliquippa, PA
06-2020

Skills

  • Complaint Handling
  • Salesmanship
  • Product Inspection
  • Warehouse Operations
  • Workplace Safety
  • Documentation
  • Microsoft Office
  • Regulatory Compliance
  • Customer Service
  • Account Management
  • Professional Phone Voice
  • Customer Data Confidentiality
  • Quality Control
  • Process Improvement
  • Database Management

Affiliations

  • I used to play basketball, softball and run track in highschool. I have a 4 month old son that keeps me on my toes everyday. I also enjoy the fresh air and going for walks.

References

References available upon request.

Timeline

Customer Returns Associate

Amazon
11.2023 - Current

Aircraft Fueler

Menzies Aviation
04.2022 - 08.2023

Supervisor

CVS Pharmacy
12.2020 - 10.2021

High School Diploma -

Aliquippa High School

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Kara Ammann