Kara Brown
Summary
Experienced financial professional with a proven track record of delivering impactful results in developing member financial strategies. Strong team collaborator with the ability to adapt quickly to changing environments, ensuring consistent and reliable performance. Proficient in financial analysis, member relationship management, and compliance with regulatory standards. Recognized for effective communication skills, problem-solving abilities, and a results-driven mindset.
Overview
6
6
years of professional experience
Work History
Financial Services Representative
Michigan First Credit Union
08.2021 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term member relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to members.
- Enhanced member relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
- Assisted members in navigating complex financial situations, offering solutions that met their unique needs.
Bartender
Wallinwood Springs Golf Course
04.2019 - 08.2021
- Checked customer identification for minimum age requirement prior to serving an alcoholic drink.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High school diploma -
Hudsonville High School
Hudsonville, MI05.2019
Skills
- Customer service
- Financial analysis
- Problem solving
- Effective communication
- Cash handling
- Time management
- Microsoft Office Suite
- Corelation Keystone
References
Virgil Lane
Branch Manager - Honor Credit Union
616-490-0659
Vlane@honorcu.com
Virgil was a former manager of mine.
Dave Shepard
Kitchen Manager - Wallinwood Springs Golf Club
269-365-2889
Shepdvdhock@gmail.com
Dave was a former manager of mine.
Timeline
Financial Services Representative
Michigan First Credit Union
08.2021 - Current
Bartender
Wallinwood Springs Golf Course
04.2019 - 08.2021
High school diploma -
Hudsonville High School
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