Versatile and dynamic professional with a background at Moody Bible Institute, adept in administrative support and inpatient care. Excelled in complex problem-solving and effective communication, enhancing operational efficiency and patient satisfaction. Proven track record in prioritizing tasks and adapting to new challenges, making significant contributions to team and organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Essentia Health-St. Mary's Medical Center
Duluth, Minnesota
08.2022 - 01.2023
Work within Planning Center to schedule musicians and music for Sunday services
Email volunteers with reminders for upcoming practices
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Documented activities and recorded information in EMR system.
Participated in educational programs related to nursing assistant skills development.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Answered signal lights, bells or intercom systems to determine resident needs.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Operations Administrator
Moody Bible Institute
Chicago, Illinois
12.2012 - 12.2013
Company Overview: Educational Technological Services
Organized and managed department head’s calendar
Organized and strategized Institute wide events
Managed and maintained department budget
Hired and trained staff for the Educational Technological Services Department
Delegated tasks to employees throughout the department
Delegated tasks and managed personal assistant
Educational Technological Services
Tele-Counselor
Moody Bible Institute
Chicago, Illinois
05.2012 - 12.2012
Communicated with prospective students to help them understand the application and enrollment process
Resolved student financial issues for students unable to utilize Pell Grant awards to maintain student enrollment goals
Managed administrative tasks for Call Center Groups including scheduling employee hours and updating training material
Worked with Call Center Sales Coordinator to prioritize and organize his projects and responsibilities
Executive Assistant to the VP and Dean of Educational Services
Moody Bible Institute
Chicago, Illinois
10.2010 - 03.2011
Answered phone and email communication for VP and Dean of Institute
Attended and took notes for meetings involving the VP and Dean
Managed projects by communicating with the VP and Dean and his direct reports concerning action items
Organized and created tour guide material for Israel Study Tour
Assistant to Operations Assistant
Moody Bible Institute
Chicago, Illinois
08.2009 - 06.2010
Answered all incoming phone calls by resolving and transferring calls to appropriate individuals
Serviced current Illinois and Washington State students, and library employees by making employee and student ID’s and activating FOB’s
Provided administrative support to Operations Assistant
Education
Bachelor of Science - Nursing
The College of St. Scholastica
Duluth, MN
12-2025
Bachelor of Science - Biblical Studies
Moody Bible Institute
Chicago, Illinois
01-2013
High School Diploma -
Mt Spokane High School
Spokane, Washington
01.2009
Skills
Administrative Support Expertise
Prioritization and Multitasking
Proficient in Microsoft Office
Adaptable Learner
Proactive Initiator
Effective Communication Skills
Complex Problem-solving
Inpatient care
Reliable team player
Calm and level-headed under duress
Certification
BLS
CPR
CNA
References
References available upon request.
Timeline
Certified Nursing Assistant
Essentia Health-St. Mary's Medical Center
08.2022 - 01.2023
Operations Administrator
Moody Bible Institute
12.2012 - 12.2013
Tele-Counselor
Moody Bible Institute
05.2012 - 12.2012
Executive Assistant to the VP and Dean of Educational Services
Moody Bible Institute
10.2010 - 03.2011
Assistant to Operations Assistant
Moody Bible Institute
08.2009 - 06.2010
BLS
CPR
CNA
Bachelor of Science - Nursing
The College of St. Scholastica
Bachelor of Science - Biblical Studies
Moody Bible Institute
High School Diploma -
Mt Spokane High School
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