Kara D Dockins
Boise
Summary
I worked 22 years at the post office and it has given me many skills and opportunities. I'm looking for a new way of life and a new career to brighten my life. Im looking for something to keep me busy and give me plenty to do through the day. Something to help me pass the time while keeping busy.
Skilled and efficient administrative professional accustomed to handling heavy flow of communication and documents. Keep track of demands with extensive [Software] use and good organizational skills. Expert multitasker and time manager able to manage internal and external clerical needs.
Overview
24
24
years of professional experience
Work History
Automation Clerk
USPS
Boise
02.2025 - 05.2025
- Processed incoming and outgoing mail using automated sorting systems.
- Maintained accurate inventory of mailing supplies and equipment.
- Operated machinery for bulk mail processing efficiently.
- Collaborated with team members to streamline daily operations.
- Monitored workflow to identify and resolve operational issues promptly.
- Assisted in training new clerks on automation procedures and equipment use.
- Conducted routine maintenance checks on automated systems to ensure functionality.
Amazon picker
Amazon
Nampa
04.2024 - 02.2025
- Operated hand-held scanners to locate and retrieve products efficiently.
- Organized inventory in designated warehouse areas for easy accessibility.
- Collaborated with team members to ensure timely order fulfillment and accuracy.
- Maintained cleanliness and organization of work area to promote safety standards.
- Monitored stock levels and reported discrepancies to management promptly.
- Adhered to safety protocols while performing picking tasks in fast-paced environment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Confirmed items picked for orders by keying codes into system.
- Verified accuracy of items picked, packed and shipped to customers.
- Received and processed customer orders for merchandise in a timely manner.
- Reported any damaged or defective items immediately to supervisor for further investigation.
- Pulled and packed product using various tools and equipment to meet order goals.
Fast Food Attendant
Jack in the Box
Meridian
11.2023 - 04.2024
- Maintained professional restaurant appearance by handling cleanliness and overall presentation of work areas.
- Managed orders from start to finish, inspecting final products to verify quality and bagging items for customers.
- Tallied money accurately, balancing cash drawer at open and close of each day.
- Contributed to positive restaurant reputation by greeting and serving customers with professionalism.
- Managed orders from start to finish, verifying quality and quantity before bagging customer items.
- Persuaded customers to try food from special menu.
- Prevented germ spread by cleaning and sanitizing surfaces.
- Cleaned and replenished supplies in dining areas to keep restaurant visually appealing.
- Took orders and processed payments through touchscreen POS systems.
- Satisfied customers with fast, friendly and knowledgeable service.
- Greeted guests, answered menu questions and delivered excellent customer service.
Automation Clerk
USPS
Boise
11.2011 - 09.2023
- Coordinated smooth travel for staff by arranging transportation and accommodations.
- 2011-2016 working nights as..
- 2016-2023 working days as..
- I work as an automation clerk running large heave equipment called DBCSs (automated letter sorting machine used for letter-size mail that is barcoded) sorting important letters for the Boise city and surrounding areas. Working with a partner to get the mail out as quickly and efficiently as possible for the carriers. I did 5.5+ years working nights and another 7+ years working days doing the same job just in days vs nights.
- Improved safety, reliability and production efficiency with expert handling of project objectives and automation deliverables.
- Executed and implemented new automation validation protocols, including developing related procedures and maintenance systems.
- Supported development, execution and documentation of project assignments in compliance with committed timelines and project goals.
- Resolved production problems smoothly, working with supervisors to identify, evaluate and correct design problems.
Window Clerk
USPS
Boise
05.2008 - 11.2011
- Satisfied customers with quick assistance, helping individuals locate products and check out.
- Increased sales by building eye-catching displays for promotional items.
- Supported strong sales with well-stocked and organized shelves.
- Kept drawers accurate, processing payments with minimal errors and verifying large bills.
- Tracked inventory with high accuracy, documenting and investigating discrepancies.
- Maintained clean, organized store with frequent recovery and stock replenishment.
- Totaled purchases and accepted payments using touch-screen register system.
- Prevented losses by watching for suspicious behavior.
- Issued refunds and credits to customers and documented reasons.
- I worked on the windows as an Window Clerk in retail, accepting packages and letters from customers. I handled stamps and selling items and money plus money orders, and kept track of inventory. The other half of my window job was also delivering the mail in the mornings to the carriers before they arrived to work on the weekends.
SPBS Clerk
USPS
Boise
03.2005 - 05.2008
- Assisted internal and external customers, independently handling numerous clerical tasks.
- Sorted and distributed incoming mail and prepared outgoing mail for carriers.
- I also worked on SPBS (small parcel and bundle sorter) machines keying to get packages keyed to the correct bin to sort the packages going in tien and out of state I have skills using a 10 key machine to sort the packages.
Automation Clerk
USPS
Boise
08.2003 - 03.2005
- I worked as a TE (temporary employee) in CFS (Computerized Forwarding System) to type on Mech. machine and key the correct code to the forwarding address to the correct address. CFS prints out the yellow labels on the letters that need to be forwarded. 2+ years.
- Sorting and sending out letters being forwarded. Sent out quickly and on time.
Fast Food Attendant
KFC and A&W
Boise
06.2001 - 10.2003
- Relayed orders to kitchen staff with high accuracy and speed.
- Took customer food and beverage orders at drive-thru and counter.
- Placed food orders in appropriate packaging for take out orders.
Education
High School -
Meridian high School
Meridian, IdahoSkills
- Customer Service
- Pallet Jack Operation
- Point of Sale System
- Merchandise Restocking
- Product Merchandising
- Cash Register Operation
- Cash Register
- Safe Work Practices
- Retail Experience
- Closing Duties
- Mail sorting
- Automated systems
- Workflow monitoring
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Employee training
- Deadline oriented
Languages
English, Fluent
Timeline
Automation Clerk
USPS
02.2025 - 05.2025
Amazon picker
Amazon
04.2024 - 02.2025
Fast Food Attendant
Jack in the Box
11.2023 - 04.2024
Automation Clerk
USPS
11.2011 - 09.2023
Window Clerk
USPS
05.2008 - 11.2011
SPBS Clerk
USPS
03.2005 - 05.2008
Automation Clerk
USPS
08.2003 - 03.2005
Fast Food Attendant
KFC and A&W
06.2001 - 10.2003
High School -
Meridian high School