Creative artist with an eye for detail. Dynamic food service professional with a proven track record at Big Y World Class Market, showcasing a blend of exceptional customer service and operational efficiency. Leveraged ServSafe knowledge and a positive attitude to enhance team performance and reduce waste, significantly boosting sales. Skilled in fostering a culture of continuous improvement and maintaining high sanitation standards.
Hi, I’m
Kara Dolan
Mystic,CT
Summary
Overview
10
years of professional experience
1
Certification
Work History
Big Y World Class Market
Assistant Kitchen Sales Manager
12.2017 - Current
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Reduced product spoilage by closely monitoring expiration dates and rotating stock as needed.
- Assisted in boosting sales through strategic merchandise displays and promotional activities.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Analyzed historical sales data to anticipate future inventory needs and reduce stock shortages or overages.
St. Jude Common
Food and Beverage Supervisor
Job overview
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated with kitchen staff to ensure timely delivery of meals for residents.
Odetah Camping Resort Inc.
Food Service Worker
Job overview
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Cash Register
Village Pizza
Food Service Worker
Job overview
- Optimized food prep sequence, significantly reducing customer wait times.
- Honed knife skills, becoming proficient at various cuts and techniques for efficient food prep.
Education
Southern Connecticut State University New Haven, CT
University Overview
Norwich Free AcademyNorwich, CT
2016
University Overview
Skills
- Positive Attitude and Energy
- Flexible Schedule
- Attention to Detail
- Fast-paced, efficient
- Penmanship
Certification
Serv Safe
Timeline
Assistant Kitchen Sales Manager
Big Y World Class Market
12.2017 - Current
Food and Beverage Supervisor
St. Jude Common
Food Service Worker
Odetah Camping Resort Inc.
Food Service Worker
Village Pizza
Southern Connecticut State University
Norwich Free Academy
Serv Safe
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