Kara Harrison

• Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
• Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
• Participated in continuous education to master latest techniques in massage therapy.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Answered central telephone system and directed calls accordingly.
• Responded to inquiries from callers seeking information.
• Managed multiple tasks and met time-sensitive deadlines.

• Enhanced patient experience by accurately processing medical billing information in a timely manner.
• Enhanced accuracy of medical billing by meticulously reviewing and updating patient insurance information.
• Improved patient satisfaction by streamlining the medical billing process and reducing errors.

Graduated in 1994 with a full scholarship to Rend Lake College. I have completed over half the courses necessary. I have aspirations of completing the remaining courses.

Graduated with a 4.0 GPA

This course was taken in preparation for the Therapeutic Massage program.