Kara Hogan
Charlotte,NC
Summary
Compassionate yet driven and hard-working professional with a diverse skill set. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Team Trainer
Whole Foods Market
Charlotte, NC
07.2021 - Current
- Ensure that new and on-going store and team training programs are successfully delivered and completed.
- Organize, track, report and maintain accurate training records through Whole Foods learning systems.
- Act as a role model and leader for food and occupational safety procedures and customer service standards.
- Train new team members in specific job requirements.
- Coordinate with team leadership and team member services to deliver feedback regarding job performance and training needs.
Specialty Order Writer
Whole Foods Market
Charlotte, NC
01.2020 - 07.2021
- Purchased and replenished products and maintained department organization.
- Implemented national, regional, and store promotional programs.
- Maximized sales potential through proper procedures for prepping, stocking, and merchandising product.
- Achieved and exceeded assigned/established margin and sales targets.
- Built win-win relationships with Whole Foods Market partners and vendors.
Specialty Team Member
Whole Foods Market
Charlotte, NC
11.2018 - 01.2020
- Developed strong rapport with customers and created positive impression of business.
- Produced and stocked specialty products (cheese, chocolate, beer, wine, and coffee) and maintained department displays.
- Used product knowledge, sales abilities, and customer relations skills to recommend optimal products and drive sales.
- Set standard of excellence and contributed to team morale.
Bakery Team Leader
Whole Foods Market
Charlotte, NC
09.2017 - 11.2018
- Provided overall leadership to a team of 15-20 team members.
- Fostered and encouraged a positive work environment based on teamwork and mutual respect.
- Hired, trained, developed, and mentored team members in a manner that promoted outstanding customer service and high-performance.
- Monitored and achieved sales, purchasing, and labor targets.
- Provided timely, thorough, and thoughtful job performance reviews.
Education
Master of Arts - Clinical Mental Health Counseling
UNC Charlotte
Charlotte, NCBachelor of Arts - Arts Management
College of Charleston
Charleston, SC05.2013
Skills
- Leadership
- Team building
- Creative problem-solving
- Attention to detail
- Interpersonal skills
- Time-management
Awards
Whole Foods Team Member of the Quarter (2019)
Whole Foods Leadership Principles Award (2021)
Timeline
Team Trainer
Whole Foods Market
07.2021 - Current
Specialty Order Writer
Whole Foods Market
01.2020 - 07.2021
Specialty Team Member
Whole Foods Market
11.2018 - 01.2020
Bakery Team Leader
Whole Foods Market
09.2017 - 11.2018
Master of Arts - Clinical Mental Health Counseling
UNC Charlotte
Bachelor of Arts - Arts Management
College of Charleston