Myles Young
Chicago,IL
Summary
Motivated and dependable manager with 5 years of experience in transportation management and supervision. Promoted to positions of increased responsibility given strong people and project management skills. Skilled at managing inventory control, shipping and receiving, customer relations and safety & compliance.
Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution.
Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Team Trainer
Whole Foods Market Inc
06.2022 - Current
- Provided coaching and mentoring to employees.
- Wrote training manuals for New employees and team member positions according to strict company guidelines and safety protocols.
- Trained other employees in customer service, food safety, and performance requirements.
- Oversaw the design of engaging e-learning courses for remote staff members, ensuring they received equal opportunities for professional growth.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Reduced employee turnover rate by providing consistent support and feedback to team members.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Organized group workshops aimed at improving specific skills or addressing common challenges faced by the team.
- Researched training programs to stay up to date with current trends and relevant with job responsibilities and requirements.
- Maintained thorough documentation of each employee''s progress throughout their training journey, allowing for easy reference during evaluations or promotion considerations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Developed and implemented successful onboarding program.
Garden Associate
Home Depot
02.2022 - 06.2022
- Enhanced garden aesthetics by maintaining and pruning plants, shrubs, and trees.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Improved garden safety by identifying hazards and implementing corrective measures.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Assistant Manager
Amazon Prime Now
06.2016 - 10.2020
- Managed anywhere from 30-50 associates a day during out outbound and inbound processes
- Dealt directly with supply chain members for an accurate count on inbound merchandise, as well as staffing the appropriate number of associates for daily needs
- Coordinated employee schedules to provide adequate staff coverage
- Delegated tasks to appropriate staff members and monitored performance
- Collaborated with upper management to develop and implement business improvements
- Supported senior managers with day-to-day operational requirements
- Maintained operational performance with skillful handling of opening and closing tasks
- Assisted with developing new company policies, procedures, and standards
- Monitored performance of employee teams and actions via regular performance evaluations.
Education
High school or equivalent -
Morgan Park High School
Chicago, IL02.2007
Skills
Management Skills
Leadership
Storage Systems
Training Program Design
New Employee Training
Critical Thinking
Relationship Management
Staff Development
Task Delegation
Workplace Safety
Performance Evaluation
Employee Onboarding
Team leadership and supervision
Video Conferencing
Learning Platforms
Personal Information
Gender: M
Timeline
Team Trainer
Whole Foods Market Inc
06.2022 - Current
Garden Associate
Home Depot
02.2022 - 06.2022
Assistant Manager
Amazon Prime Now
06.2016 - 10.2020
High school or equivalent -
Morgan Park High School