Jacob Gonzalez
Teague,TX
Summary
Results-driven professional with experience in team training, food safety compliance, and modern technology. Known for excellent problem-solving ability, effective communication skills, and extensive knowledge of computer programs. Ready to use his skills and strengths to drive operational success and to improve companies.
Overview
5
5
years of professional experience
Work History
Team Trainer
Whataburger
Mexia, Texas
04.2021 - Current
- Trained new team members on operational procedures and customer service standards.
- Led department through shifts by effectively communicating and addressing challenges.
- Resolved issues with vocal customers to ensure positive shopping experiences.
- Perform and regulate food safety throughout the store.
- Properly unload and move inventory, easily moving 50+ pounds.
- Conducted cash drawer counts at the beginning and end of shifts. with the cashier drawers
- Provided feedback on company concerns to enhance operational practices.
Education
High School Diploma -
Teague Highschool
Teague, TX05-2022
Some College (No Degree) - Computer And Information Sciences
Texas State Technical College
Waco, TX08-2026
Skills
- Great customer service abilities
- Health and safety compliance
- Employee onboarding
- Inventory management
- Cash handling procedures
- Effective communication
- Time management
- Adaptable
- Mental math capabilities
- Intermediate C, C#, and Java programming skills
- Intermediate abilities in SQL databases
- Computer skills with Google Sheets and Excel
- Knowledgeable In Unity
- Intermediate abilities with Adobe Photoshop, Illustrator, and Lightroom
- Critical thinker
Timeline
Team Trainer
Whataburger
04.2021 - Current
High School Diploma -
Teague Highschool
Some College (No Degree) - Computer And Information Sciences
Texas State Technical College