Jonathan Benitez
Sparks,NV
Summary
Offering strong ability to connect with customers and provide high-quality service. Brings understanding of mixology principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills in the bartending role. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
17
17
years of professional experience
Work History
Personal Fitness Trainer
Self Employed
03.2012 - Current
- Provided exceptional one-on-one instruction by focusing on each client''s unique learning style.
- Streamlined administrative tasks such as scheduling appointments, tracking client progress, and managing billing matters efficiently.
- Increased overall gym revenue through upselling personal training packages and promoting other available services.
- Expanded the gym''s clientele base by creating effective marketing strategies and engaging in community outreach efforts.
- Created a strong client base that has followed me for years. Majority of my clientele have been with me for many years
- Worked with clients to improve overall endurance, strength, flexibility and balance.
- Devised personalized programs and nutritional plan for clients to achieve optimal results.
- Designed and implemented athletic training for rehabilitation and reconditioning.
Assistant General Manager
Red's Golden Eagle Grill
04.2012 - 05.2014
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Shift Manager/Bartender
The Spice House
09.2010 - 02.2012
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Bartender
Comm Row
03.2008 - 01.2010
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
N/A - Biology
University of Nevada Reno
Reno, NVDiploma - General Studies
North Valleys HS
Reno, NVSkills
- Leadership skills
- Works well under pressure
- Time management for efficiency
- Positive mentality
- Great customer service abilities
Timeline
Assistant General Manager
Red's Golden Eagle Grill
04.2012 - 05.2014
Personal Fitness Trainer
Self Employed
03.2012 - Current
Shift Manager/Bartender
The Spice House
09.2010 - 02.2012
Bartender
Comm Row
03.2008 - 01.2010
N/A - Biology
University of Nevada Reno
Diploma - General Studies
North Valleys HS