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Kara Huff
Surprise,Arizona
Summary
Professional with strong expertise in accounts payable management, skilled in streamlining processes and ensuring compliance. Adept at fostering team collaboration and driving results in dynamic environments. Excel in vendor relations, reconciliation, and financial reporting. Known for reliability and adaptability, consistently meeting organizational needs.
Overview
7
7
years of professional experience
Work History
AP Coordinator
Calvary Chapel FourteenSix
Surprise, AZ
11.2024 - Current
- Processed accounts payable transactions efficiently and accurately
- Maintained vendor relationships through effective communication and problem resolution
- Assisted in month-end closing procedures, ensuring timely reconciliation of accounts
- Coordinated accounts payable processes, ensuring timely processing of invoices and expense reports.
- Managed vendor relationships, addressing inquiries and resolving discrepancies effectively.
IT Help Desk Technician
All Covered
Phoenix, AZ
01.2022 - 11.2024
- Diagnosed and resolved technical issues for end users across various hardware and software platforms
- Provided exceptional customer service via phone, email and chat interactions
- Implemented remote support tools to expedite issue resolution and reduce the need for in-person assistance
- Bolstered cybersecurity measures by regularly updating antivirus software and educating clients about phishing threats
- Utilized Service Next, Service Now and Remedy to manage and process support actions and requests
- Managed high levels of call volume and responded to technical support needs
- Created user accounts and assigned permissions
- Assisted clients with email blocking through Proofpoint
Virtual Receptionist
Reception HQ
Phoenix, AZ
10.2020 - 01.2022
- Managed multi-line phone systems to efficiently route calls and handle inquiries
- Provide excellent customer service by addressing client needs and resolving issues promptly
- Resolved customer issues quickly with timely communication between relevant parties while always maintaining a professional demeanor
- Provided exceptional customer support during peak call volume through effective multitasking skills while remaining calm through stressful calls
Front Desk Receptionist
Desert Valley Pediatrics
Surprise, AZ
01.2019 - 10.2020
- Managed patient scheduling and appointment confirmations, ensuring efficient clinic operations
- Maintain accurate medical records and ensure compliance with HIPPA requirements
- Assisted in billing inquiries and insurance verification
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
Education
Bachelor of Science - Information Technology with an Emphasis in Cyber Security
Grand Canyon University
Phoenix, AZ01-2022
Skills
- Software installation
- Application support
- Wireless networking
- Technical troubleshooting
- Mac systems
- Help desk support
- Printer setup
- Network connectivity
- Active directory
- Desktop support
- MS office proficiency
- Remote technical support
Timeline
AP Coordinator
Calvary Chapel FourteenSix
11.2024 - Current
IT Help Desk Technician
All Covered
01.2022 - 11.2024
Virtual Receptionist
Reception HQ
10.2020 - 01.2022
Front Desk Receptionist
Desert Valley Pediatrics
01.2019 - 10.2020
Bachelor of Science - Information Technology with an Emphasis in Cyber Security
Grand Canyon University