Shae-Lynn Sims
Summary
Data-driven IT and operations manager adept at optimizing processes and enhancing team efficiency. Successfully managed complex projects, ensured compliance with policies, and coordinated cross-functional communication to resolve issues swiftly. Focused on delivering measurable improvements and maintaining high standards in technical support and data management.
Overview
3
3
years of professional experience
Work History
AP Manager
Aramark
Clemson
11.2025 - Current
- Monitored accounts payable aging reports, ensuring compliance with payment terms and timely vendor payments.
- Processed vendor invoices for timely payment and accurate record-keeping.
- Coordinated with internal teams to resolve invoice discrepancies, enhancing accuracy of financial records.
- Reviewed and approved purchase orders in accordance with company policies.
- Researched complex account inquiries from internal customers and vendors, providing clarity on payment status and account-related issues.
- Maintained organized electronic files for all vendor documentation and correspondence.
IT Manager
Aramark
Clemson
02.2025 - Current
- Managed IT infrastructure and supported daily operations across multiple locations.
- Coordinated software installations and system updates to enhance performance across all locations.
- Assisted in troubleshooting technical issues and provided user support for staff.
- Collaborated with vendors to procure hardware and software solutions for teams.
- Managed IT asset inventory and equipment lifecycle to ensure operational readiness.
- Served as primary point of contact for IT-related inquiries and issue resolution.
- Developed and implemented IT policies and procedures to maintain compliance with industry standards and improve security.
Office Manager
Goddard School
Indian Land
01.2023 - 01.2025
- Managed daily office operations to maintain a welcoming environment for families.
- Coordinated schedules and meetings for staff and parents to improve communication flow.
- Oversaw inventory management of educational supplies and classroom materials.
- Assisted in onboarding new teachers through orientation and training sessions.
- Implemented office procedures that streamlined administrative tasks, reducing processing time.
- Maintained accurate records of student enrollments and attendance documentation.
- Facilitated parent-teacher conferences to improve community engagement and collaboration.
- Provided support in managing budgets and financial records for school activities.
Education
Master’s - Information Technology
Franklin University
Ohio06-2025
Bachelor of Arts - Psychology, Social Sciences
Winthrop University
Rock Hill, SC05-2022
Skills
- IT infrastructure management
- Network administration
- Cloud computing
- Software installation
- Technical troubleshooting
- IT compliance
- Compliance auditing
- Data analysis
- Documentation and reporting
- Vendor management
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Team collaboration
Professional Accomplishments
Able to identify the software troubleshoot and correct the system for successful performance., Able to install hardware and software systems. Troubleshoot technology issues. Assist with installation of cabling and equipment. Able to maintain inventory of current technology within the company. Skilled with active listening and able to provide clear communication. Able to manage customer interactions across multiple channels via phone, email, or in person. Proficient in Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Teams with 6 years of experience by utilizing these tools for data management, documentation, reporting and presentations.
Timeline
AP Manager
Aramark
11.2025 - Current
IT Manager
Aramark
02.2025 - Current
Office Manager
Goddard School
01.2023 - 01.2025
Master’s - Information Technology
Franklin University
Bachelor of Arts - Psychology, Social Sciences
Winthrop University