Kara Lyon
Saugerties,NY
Summary
Dynamic Store Manager at Starbucks with a proven track record in enhancing operational efficiency and customer service. Driving sales and customer connections into high performing categories. Planning and prioritizing the weekly cadence to have a well staffed and trained store. Using Starbucks resources to keep the store clean safe and ready with previous ecosure score of 99.7! While sharing best practices with peers along the way.
Overview
7
7
years of professional experience
Work History
Store Manager
Starbucks
11.2016 - 10.2023
- Led daily operations to ensure high-quality customer service and efficient store performance.
- Trained and mentored assistant managers, and peers fostering a collaborative work environment and improving staff retention.
- Implemented inventory management practices, optimizing stock levels and reducing waste. In businesses making over 80k weekly
- Analyzed sales data to identify trends and make informed decisions on product offerings.
Education
Sociology
SUNY At Albany
Albany, New York, NYSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Goals and performance
- Recruiting and hiring
- Operational efficiency
Timeline
Store Manager
Starbucks
11.2016 - 10.2023
Sociology
SUNY At Albany